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Reports to the Operations Manager, the Urgent Care Team Lead is responsible for the supervision of a single location or multi-site business unit. This includes associate supervision, and the achievement of organizational goals and objectives. The Urgent Care Team Lead is a highly visible position that is responsible for creating positive associate engagement, effective provider collaboration, as well as successful patient experiences, both in person and via phone. The Urgent Care Team Lead is a first level non-exempt team lead position designed to meet business needs as well as create a career development opportunity in preparation for broader leadership roles.