Team Lead, Technical Support
Mitratech•Austin, TX
456d•$60,000 - $60,000•Remote
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About The Position
The Team Lead, Technical Support at Mitratech is responsible for leading a team of Tier 1, 2, and 3 technical support engineers. This role involves collaborating with a global team to resolve software issues and address customer requests efficiently. The position requires a balance of hands-on technical support and leadership, ensuring high-quality service delivery and team performance.
