Chef.fe d’équipe - Stocks | Team Lead - Stocks

Altitude Sports

5d

About The Position

Altitude Sports is a Montreal-based leading ecommerce retailer in Canada, working and playing at the intersection of fashion and the outdoors. Founded in 1984, the company offers best-in-class advice on premium gear and technical apparel, a members-only benefits program, and a curated selection of products for outdoor adventures and urban pursuits. Our team is united by a passion for excellence, bringing together diverse talents and interests. Despite our growth, we remain true to our roots as the local shop nearly 40 years ago. Dedicated to sustainability, we strive to minimize our environmental impact, ensuring our love for the outdoors is matched by our commitment to preserving it.

As a Team Lead - Stocks, you coordinate the execution of operational processes while ensuring compliance with productivity, quality, and safety objectives. You lead a team of associates to ensure efficient performance aligned with company standards.

Requirements

• 1+ years of experience in ecommerce or in a fast-paced work environment
• 1 year minimum of experience leading or managing operational teams (preferred).
• College diploma or relevant work experience in logistics or operations.
• Proficiency with Warehouse Management Systems (WMS) and Microsoft Office Suite.
• Strong leadership skills with the ability to coordinate teams and communicate effectively.
• High level of autonomy, adaptability, and innovative problem-solving skills.
• Bilingual (French and English), both written and spoken.

Nice To Haves

• 1 year minimum of experience leading or managing operational teams (preferred).

Responsibilities

• Prepare daily tasks for the team based on established operational priorities and objectives.
• Lead daily shift start meetings to assign goals (KPIs/SLAs) and necessary working tools.
• Monitor the correct execution of standard operating procedures and FIFO inventory policies.
• Oversee compliance with assigned performance metrics such as UPH and task completion.
• Provide guidance, coaching, and support to team members to ensure high performance.
• Ensure team compliance with occupational health and safety standards and report incidents.
• Update performance and payment information accurately in systems like Agendrix and Takt.
• Distribute shift reports highlighting resources used, results achieved, and difficulties encountered.
• Implement corrective actions or contingency plans to mitigate negative impacts on performance.
• Participate in the development and implementation of continuous improvement initiatives like LEAN.

Benefits

• Discounts on outdoor and fashion brands for you and your family
• Full access to Telemedicine services
• Comprehensive health and dental coverage
• 5 Personal Days
• Learning and development opportunities
• A chance to participate in social committees, sports teams, group outings and contests

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree