University Heights - Team Lead/Shift Manager
About The Position
Are you a natural leader with a passion for retail and a desire to make a positive impact in your community? At Goodwill, we're not just running retail stores, we're creating opportunities, building connections, and fostering sustainable practices. As a Store Team Lead, you'll take on a dynamic role that blends operational excellence, team leadership, and meaningful impact. Amazing Benefits a wait you when you join Goodwill! You'll enjoy full-time hours and an outstanding benefits package that includes: Bonus incentive plan Generous paid time off - 3 weeks per calendar year Paid holidays Medical, dental, and vision coverage at a fraction of the premium cost Retirement planning with a company match Life insurance and disability insurance at no cost Employee assistance program Employee discount Your Role The Store Team Lead partners closely with the Store Manager and Assistant Manager to oversee daily store operations, ensuring everything runs smoothly while upholding our values and mission. From supervising team members to maintaining an inviting sales floor, you'll play a vital role in creating a positive experience for customers, donors, and team members alike.
Requirements
- A minimum of 6 months of experience in a leadership role
- A high school diploma or GED
- Exceptional customer service and teamwork skills
Responsibilities
- Oversee daily store operations to ensure everything runs smoothly.
- Inspire and motivate team members to meet and exceed goals.
- Jump in where needed- whether it's running the cash register, organizing merchandise, or monitoring store performance metrics.
Benefits
- Bonus incentive plan
- Generous paid time off - 3 weeks per calendar year
- Paid holidays
- Medical, dental, and vision coverage at a fraction of the premium cost
- Retirement planning with a company match
- Life insurance and disability insurance at no cost
- Employee assistance program
- Employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
