The Home Health and Hospice Team Lead resolves department issues, aware of organizational developments and initiatives and implements as needed for their team. In addition to the lead responsibilities, maintains clinical competencies and provides professional care to patients of all ages in response to agency needs. The Home Health and Hospice Team Lead Assesses, plans, implements, and evaluates patient care in order to achieve optimum patient outcomes for patients as appropriate to service area. Leads the team to achieve positive patient outcomes. Follows-up on matters to ensure they are successfully resolved. Assists leadership in assuring staff competence and contributes to staff performance development. Identifies areas of improvement, provides input, works with employees and follows up to ensure employees are on track for success. Maintains performance related information and is part of annual reviews. Conducts individual case conferences and participates in interdisciplinary team meetings to facilitate effective communications. Mentors and coaches employees; provides performance feedback. Listens to staff needs and concerns and provides resolutions. May follow up with staff members on identified issues and concerns and reports to leadership. Assists with coordinating workload for the home care/hospice team. Maintains adequate staffing levels, monitors work hours, and performs patient visits as necessary. Handles clinical issues for the agency and escalates to leadership as needed and apprising them of the situation. Monitors staff productivity overtime, mileage, and supply usage to ensure appropriate resource allocation and expense control. Collaborates with leadership on fiscal management. Assists with other agency responsibilities including but not limited to; implementing and managing daily activities of the office, maintaining regulatory compliance, reviewing documentation, ICD-10 coding, monitoring documents, re-certifications, performance improvement and other quality improvement initiatives. Ensures Joint Commission, Medicare and other third party payer guidelines are implemented and followed. Ensures compliance with policies and procedures. Promotes positive work environment by holding staff accountable while using effective interpersonal skills.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees