Team Lead - Refurbishment

Voi Technology • Poland, ME

14h • Onsite

About The Position

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the #1 e-scooter service in Europe, operating in 100 cities and towns with over 400 MILLION rides to date. It has been an amazing journey and we have no intention of stopping now! With the expansion of our operations in Poland, we are now looking for a Fleet Specialist Team Lead who will be responsible for leading our team in Poznan. YOUR MISSION AT VOI Provide well-organised shift planning and proactively manage team performance, taking appropriate action when expectations are not met. Oversee the diagnostic and repair processes for bicycles and electric scooters, ensuring quality standards are met. Develop and implement standard operating procedures for repair and refurbishment workflows. Assist in receiving, packing and deploying new vehicles arriving at the warehouse or spare parts needing to be sent to another location Interview, train and engage required Fleet Specialists to keep the business running all year around, delivering on agreed-upon targets Work together with your manager and other Team Leads in your city to schedule and plan the work most effectively, including shift planning Oversee the work being done by your team, either in the warehouse or in the field to ensure tasks are completed in the most efficient and safe manner. Coordinate with other departments for parts sourcing and repair logistics. Conduct training sessions for new and existing staff on repair techniques and safety practices. Be the guardian of our physical assets - vehicles, facilities and operational vehicles alike to extend their lifetime and be as effective as possible Foster a collaborative, safe and friendly working environment, while driving best-in-class performance Ensure the team adheres to the defined Health & Safety procedures set out by Voi in all the tasks performed as part of their work Any additional duties as assigned

Requirements

• 2+ years of previous work experience in a technical repair role.
• Experience leading or managing a team of people
• General understanding of digital work tools (MS Office, G-Suite)
• You speak Polish and English fluently
• A valid driver's license

Nice To Haves

• Previous experience specifically with bicycles or electric scooters would be a big bonus!
• Past experience in repairing any sort of vehicle. Bonus points for scooters or bikes.
• Experience using ERP systems
• Interest in electric micro mobility vehicles (bikes, scooters etc.)

Responsibilities

• Provide well-organised shift planning and proactively manage team performance, taking appropriate action when expectations are not met.
• Oversee the diagnostic and repair processes for bicycles and electric scooters, ensuring quality standards are met.
• Develop and implement standard operating procedures for repair and refurbishment workflows.
• Assist in receiving, packing and deploying new vehicles arriving at the warehouse or spare parts needing to be sent to another location
• Interview, train and engage required Fleet Specialists to keep the business running all year around, delivering on agreed-upon targets
• Work together with your manager and other Team Leads in your city to schedule and plan the work most effectively, including shift planning
• Oversee the work being done by your team, either in the warehouse or in the field to ensure tasks are completed in the most efficient and safe manner.
• Coordinate with other departments for parts sourcing and repair logistics.
• Conduct training sessions for new and existing staff on repair techniques and safety practices.
• Be the guardian of our physical assets - vehicles, facilities and operational vehicles alike to extend their lifetime and be as effective as possible
• Foster a collaborative, safe and friendly working environment, while driving best-in-class performance
• Ensure the team adheres to the defined Health & Safety procedures set out by Voi in all the tasks performed as part of their work
• Any additional duties as assigned

Benefits

• Join Europes #1 micromobility company and one of the fastest growing scaleups
• Have a direct impact on our continued success and the development of the micromobility industry in the Europe
• Work with inspiring, motivated and fun colleagues towards a common goal
• Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees