Team Lead, Quality Assurance

CoStar Group • Nashville, TN

2d • Hybrid

About The Position

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets. Learn more about STR . We are looking for a Team Lead of Software Quality Assurance to lead a group of Quality Assurance Engineers. This person’s mission will be to ship high quality, reliable software, in an efficient and repeatable manner. As the Team Lead of Software Quality Assurance Engineers, you and your team will partner with other engineering leaders to ensure that your team, its processes, tools, and work output effectively support the product roadmap we are executing against and that the work quality meets expectations. This is a highly collaborative role that comes with great influence on the quality of the products we are building and requires strong communication and cooperation across multiple teams and disciplines. To be successful in this role you must be a problem-solving, collaborative person, with an ability to work in a complex, large-scale environment. This position is located in Nashville, TN and offers a schedule of Monday to Thursday in office with option to work remote on Friday.

Requirements

• Bachelor’s Degree required from an accredited, not-for-profit university or college.
• 8+ years of professional software testing experience.
• 5+ years of QA lead/management experience, with at least 3 years leading agile teams.
• Experience leading QA teams, navigating complex requirements, and delivering effective, timely testing strategies.
• Experience with test automation frameworks and tools.
• Experience with performance and load testing frameworks and tools.
• Experience with SQL and/or NoSQL databases.
• Experience with JavaScript and/or .Net
• Understanding of modern web application development, deployment, and testing techniques.
• Proficient in testing APIs and UIs.
• Experience with Agile SDLC and Test Cycles (Automation, Regression, User Acceptance).
• Strong written, verbal, and interpersonal communication skills; ability to communicate effectively with direct reports, peers, and senior management.
• Excellent team building, negotiation, and consensus-building abilities.
• Ability to motivate and build high-performing teams.
• A track record of commitment to prior employers.

Nice To Haves

• Experience with general troubleshooting and log analysis tools (e.g., Datadog, Kibana).
• Experience in defining and monitoring quality metrics and KPIs to drive continuous improvement.
• Experience with test management tools (e.g., TFS/Azure DevOps) for tracking test progress and results.
• Experience with change management processes and adapting QA strategies to evolving requirements.
• Strong problem-solving abilities and adaptability in a dynamic environment.
• Relevant professional certifications (e.g., ISTQB, Certified ScrumMaster) are a plus.

Responsibilities

• Overseeing all aspects of the QA organization, including setting a clear vision, developing proactive testing plans to ensure high availability for critical systems, and creating roadmaps to maximize test coverage with an emphasis on developing and integrating automation within CI/CD pipelines.
• Hiring and developing talent within our growing organization.
• Serving as a mentor to your team, fostering growth, and developing technical and leadership skills in yourself and others.
• Working very closely with other Technical Managers, DevOps, Tech Leads and various business partners to ensure the success of a variety of projects and initiatives.
• Becoming a trusted team member in matters of quality strategy, test architecture, and process optimization.
• Providing ongoing reporting and analysis of quality metrics is essential.
• Perform hands-on tasks such as writing test cases, reviewing testing logs, and conducting manual tests.”
• Advocating for evolution and improvement - both technical and non-technical - within our teams.  Includes new tech, tools, and best practices.
• Gaining a deep understanding of the CoStar business to align QA strategies with business objectives.
• Participate in determining the scope of work that needs to be tested in each sprint and ensure that QA is organized and resourced effectively to meet those commitments.
• Participate and help lead in crafting our team’s test automation strategy and ensure that the team works according to that strategy.
• Support our SOC 2 process by being the stakeholder of all quality related controls.
• Collaborate with other QA leaders on the continual improvement of our testing methods and strategies.
• Triage, investigate, and follow-up on production defects.

Benefits

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes, as well as Segways and bikes available for use during the day
• Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees