Team Lead, QMHS

Signature Health Inc•Maple Heights, OH

30d

About The Position

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Supervisor and Manager, Behavioral Health Services, the Team Lead, Qualified Mental Health Specialist (QMHS) will be key in the development and execution of client treatment plans. The Team Lead, QMHS will provide clients and their families with ongoing community support resources including transportation for access to identified resources. The Team Lead, QMHS will support and assist other QMHS team members by acting as an outstanding subject matter expert related to client needs.

Requirements

High School Diploma or equivalent required. Bachelor’s Degree in related social services field preferred.
Valid unencumbered Ohio driver’s license and proof of driver’s insurance required.
American Heart Association (AHA) Basic Life Support (BLS) certification required.
5-7+ years of previous case management or relevant experience preferred.
CDCA preferred.
Strong computer skills with Microsoft, Excel, etc.
Knowledge of the community, community organizations, and community resources.
Knowledge of ASAM levels of care, ability to assist client in obtaining residential, detox, and supported housing services in the community.
Comfort and experience delivering services primarily in community based settings and client residences and client transportation with use of personal vehicle.

Responsibilities

Diligently develop, prepare and present treatment program work material to clients.
Plan, coordinate, and provide reliable transportation to clients to access identified resources as part of their treatment plans.
Work hours are expected to be dedicated primarily to service delivery in community-based settings, including client homes and other locations in the community in accordance with client treatment plans, safety guidelines, and agency policies.
Responsible, in conjunction with the Supervisor and Manager, BH Services for the initial training of new QMHS team members.
Assign QMHS referrals within designated time frames.
Support and assist other QMHS team members by acting as an outstanding subject matter expert related to client needs.
Assist with case coverage for urgent cases if other team members are unavailable.
Maintain and monitor any temporary client wait list that ensure clients are receiving services as quickly and effectively as possible.
Create an outstanding experience for both adult and child clients (SMD/SED, CD/Dual DX) by identifying support needed in the following areas: educational, medical, vocational, housing, and daily living skills resulting in clients to be successful in their communities.
Encourage, monitor, and follow-up on client engagement and participation in all treatment plan activities.
Provide clinically appropriate transportation in personal vehicle for clients to and from medical and behavioral health appointments, community resources, and other essential services, ensuring safety, professionalism, and punctuality.
Serve as a liaison with in-patient units.
Maintain client charting electronically in accordance with Medicaid, ODMHAS, CARF and professional standards.
Assist in crisis intervention and prevention in the community.
Participate in community outreach.
Participates in all quality assurance and utilization review activities.
Comply with all agency policies and procedures.
Responsible for and completes all productivity/documentation requirements.
Participate in all assigned staff meetings and staff development programs.
Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
Demonstrate the ability to work efficiently, meeting workpace expectations (i.e.: productivity)
Other duties as assigned.