Team Lead: Pricing

Eurofins • Lancaster, PA

88d

About The Position

The position requires applying the highest quality standards in all areas of responsibility, demonstrating strong client service skills, teamwork, and collaboration. The candidate will proactively plan and multitask to maximize productivity while meeting all quality and productivity metrics. The role involves supporting and promoting company policies and procedures, effectively escalating issues to management, and ensuring the quality policy program is understood and maintained. Safety policies must be enforced across all areas of responsibility, and all functions must comply with state and federal employment regulations. Effective communication with client staff members is essential, and the candidate will conduct activities in a safe and efficient manner while performing other duties as assigned.

Requirements

• Bachelor's degree or equivalent experience.
• Minimum 3 years' professional experience.
• Background or understanding of Client Pricing, Project Scope Creation, or Biopharmaceutical Analytical Testing.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

Responsibilities

• Foster a positive and professional work environment.
• Communicate a clear vision and motivate staff to excel.
• Monitor and approve employees' time worked through time-entry system.
• Follow communication plan policy for regular meetings as directed by your business unit.
• Coach, train, and develop others within the group with respect to their personal development to maximize performance.
• Manage workflow and perform daily monitoring to meet customer service needs and KPI.
• Conduct semi-annual performance reviews and interview applicants.
• Perform training record review for direct reports.
• Ensure data integrity record keeping to maintain compliance.
• Confront and address problems, concerns, and performance issues in real time.
• Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs.
• Effectively delegate and exercise accountability of self and others.
• Serve as floor supervisor on a daily basis, effectively transition from peer to leader.
• Participate in succession planning with supervisor in preparation for growth of team and self.
• Support and coordinate information for calls/audits.
• Identify and take action when pricing is inaccurate.

Benefits

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options.
• Life and disability insurance.
• 401(k) with company match.
• Paid vacation and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree