Team Lead, Pre Sales Solutions Architect

Bulletproof Solutions Inc•Waltham, MA

1d•Hybrid

About The Position

The Team Lead, Pre-Sales Solution Architecture is responsible for providing leadership, direction, and oversight to the Solution Architecture team while continuing to contribute to high‑level solution design for prospects and clients. This role ensures the team delivers consistent, scalable, and high‑quality solutions by standardizing processes, driving automation, and improving cross‑departmental communication. The Team Lead works closely with internal stakeholders and clients to understand business needs, provide technical guidance, and enable the team to meet performance and delivery expectations.

Requirements

5+ years technical sales or pre‑sales architecture experience; managed IT services & managed security services experience is required.
5+ years working with vendors, distributors, and resellers within a channel structure.
3+ years hands‑on experience with Microsoft Windows operating systems and related software.
3+ years administering and architecting cloud environments including Microsoft Azure, Microsoft 365, and the Microsoft Defender suite.
Experience with SharePoint Online, Power Platform, and Azure DevOps.
5+ years sizing, architecting, and deploying infrastructure solutions (servers, storage, virtualization, networking, security).
5+ years designing Business Continuity & Disaster Recovery solutions.

Nice To Haves

Experience architecting solutions involving Microsoft, HPE, Dell, Cisco, and Fortinet equipment considered an asset.

Responsibilities

Provide day‑to‑day leadership, coaching, and mentoring to Solution Architects, ensuring clarity of expectations, consistent delivery, and professional growth.
Conduct regular one‑on‑ones, performance evaluations, and development planning for team members.
Foster a collaborative, high‑performance culture with a focus on accountability, continuous learning, and technical excellence.
Coordinate workload distribution, ensuring appropriate resource allocation across pre‑sales engagements.
Champion a people‑first leadership style that supports engagement, well‑being, and teamwork.
Lead the development, documentation, and rollout of standardized Solution Architecture processes, templates, and best practices.
Identify opportunities to automate repetitive tasks, increase efficiency, and improve solution consistency across the team.
Implement scalable processes for solution design, estimation, handoff, and internal communication.
Monitor and refine workflows to ensure alignment with organizational goals and service offering maturity.
Support the Bulletproof sales team by providing technical oversight for pre-sales activities and attending client meetings
Maintain expert knowledge of Bulletproof’s products and services, with a focus on MSP and MSSP, and the way BP is delivering these services with input from the divisional operational VPs.
Guide team members in gathering client requirements, designing solutions, and following industry best practices. All in accordance with BP’s standard processes.
Review and approve technical specifications, design documents, and other architectural artifacts generated by the team.
Oversee the development of accurate project scopes, timelines, and delivery expectations.
Support webinars, onsite visits, seminars, events, and tradeshows as needed.
Evaluate emerging technologies and lead the team in recommending innovative, efficient solutions.
Act as the primary liaison between the Solution Architecture team and other departments, including Sales, MSP, and SOC Delivery, Professional Services, PMO, and Product Development.
Establish clear communication channels to improve visibility, feedback loops, and alignment on project scope, timelines, and priorities.
Provide timely updates, insights, and escalations to leadership and internal stakeholders.
Ensure consistent, high-quality communication to clients, partners, and internal teams.