Team Lead, Outreach and Engagement – Utility Programs

ICF-posted 3 days ago

Full-time • Manager

Remote • San Diego, CA

5,001-10,000 employees

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As the Team Lead, Outreach and Engagement, overseeing one or more utility programs, you will play a pivotal role in leading a team dedicated to promoting energy efficiency and sustainability within communities. You will oversee the implementation of energy efficient solutions and ensure that our initiatives positively impact our utility client’s service territory. Your leadership will be crucial in driving innovation, fostering community relationships, and achieving our energy savings goals.

Team Leadership: Lead, mentor, and manage a team of energy efficiency account managers, ensuring they are motivated and equipped to meet their goals.
Project Oversight: Oversee the planning, execution, and completion of energy efficiency projects, ensuring they are delivered on time and within budget.
Stakeholder Collaboration: Ensure Home Energy Advisors are working closely with community-based organizations (CBOs), trade allies, and other stakeholders to drive utility program participation.
Quality Assurance: Oversee and monitor QA/QC processes to ensure high standards of work and compliance with regulations.
Reporting and Documentation: Manage the collection and organization of project reports and documentation, ensuring accuracy and completeness.
Innovation and Improvement: Identify opportunities for process improvements and innovative approaches to enhance energy efficiency and sustainability efforts.
Local travel in San Diego County , up to 10-15% of the time, depending on program needs

Bachelor’s Degree in (Communication, Business Admin, Energy, Environmental, Sciences or related fields)(one year of professional experience may be substituted for one year of education)
2+ years of experience in technology sales, engineering, and/or energy efficiency
Basic mechanical skills and able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements
1+ year of experience in people management
Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.
Must have a reliable vehicle for local travel. Requirements are between 10% to 15% of the time (reimbursement for mileage provided).

Proven experience in people management, preferably in energy efficiency or sustainability sectors.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Experience working with multiple stakeholders, including community organizations and trade allies.
Knowledge of QA/QC processes and permit inspections.
Ability to manage documentation and reporting efficiently.
Commitment to providing high-quality customer service.
BPI Certificate of Knowledge, BPI Analyst, LEED Green Associate, CEM, or similar certification

Quality of life: Flexible workplace arrangements, work-life balance
Investment of the community: Donation matching, volunteer opportunities
Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
And many, many more (Ask your recruiter for more details!)

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