Team Lead, Outreach and Engagement - Utility Programs

ICF International • San Diego, CA

89d • $97,699 - $166,088

About The Position

As the Team Lead, Outreach and Engagement, overseeing one or more utility programs, you will play a pivotal role in leading a team dedicated to promoting energy efficiency and sustainability within communities. You will oversee the implementation of energy efficient solutions and ensure that our initiatives positively impact our utility client's service territory. Your leadership will be crucial in driving innovation, fostering community relationships, and achieving our energy savings goals.

Requirements

• Bachelor's Degree in Communication, Business Admin, Energy, Environmental Sciences or related fields (one year of professional experience may be substituted for one year of education).
• 2+ years of experience in technology sales, engineering, and/or energy efficiency.
• Basic mechanical skills and able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements.
• 1+ year of experience in people management.
• Must have a valid driver's license and successfully pass a Motor Vehicle Records (MVR) check.
• Must have a reliable vehicle for local travel.

Nice To Haves

• Proven experience in people management, preferably in energy efficiency or sustainability sectors.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Experience working with multiple stakeholders, including community organizations and trade allies.
• Knowledge of QA/QC processes and permit inspections.
• Ability to manage documentation and reporting efficiently.
• Commitment to providing high-quality customer service.
• BPI Certificate of Knowledge, BPI Analyst, LEED Green Associate, CEM, or similar certification.

Responsibilities

• Lead, mentor, and manage a team of energy efficiency account managers, ensuring they are motivated and equipped to meet their goals.
• Oversee the planning, execution, and completion of energy efficiency projects, ensuring they are delivered on time and within budget.
• Ensure Home Energy Advisors are working closely with community-based organizations (CBOs), trade allies, and other stakeholders to drive utility program participation.
• Oversee and monitor QA/QC processes to ensure high standards of work and compliance with regulations.
• Manage the collection and organization of project reports and documentation, ensuring accuracy and completeness.
• Identify opportunities for process improvements and innovative approaches to enhance energy efficiency and sustainability efforts.
• Local travel in San Diego County, up to 10-15% of the time, depending on program needs.

Benefits

• Flexible workplace arrangements, work-life balance.
• Donation matching, volunteer opportunities.
• Tuition reimbursement, access to professional development resources.
• 401k matching, Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees