Team Lead - National Installation Technician

DEX Imaging • Tampa, FL

30d

About The Position

We are seeking a highly motivated and experienced Copier and Printer Installation Team Lead to join our growing team. This leadership role is ideal for a hands-on technician with a strong background in installing and servicing multifunction printers (MFPs), copiers, and Printers—who also thrives in a fast-paced, corporate customer-focused environment. As the Team Lead, you will oversee a team of field technicians, coordinate installations, ensure quality control, and provide technical guidance and customer training at client sites. This position requires frequent travel (up to 3 weeks per month) with overnight stays.

Requirements

• 3+ years of experience in copier/printer installation and service.
• Prior leadership or team lead experience is preferred.
• Strong knowledge of MFPs, copiers, and imaging systems (e.g., HP, Canon, Ricoh, Konica Minolta).
• Excellent troubleshooting and problem-solving skills.
• Professional appearance and strong customer service orientation.
• Valid driver’s license and willingness to travel frequently.
• Education: High School Diploma

Nice To Haves

• Technical certifications (e.g., CompTIA A+, OEM certifications).
• College Degree (Preferred but not required)

Responsibilities

• Lead and motivate a team to complete assigned projects on schedule and to quality standards.
• Plan and coordinate travel logistics for team deployments.
• Provide clear, actionable instructions to team members regarding daily tasks and project goals.
• Serve as the primary point of contact between the team, leadership, and project managers.
• Think creatively to solve problems and adapt to changing project needs.
• Ensure all devices and equipment are properly inventoried and accounted for.
• Conduct regular audits of team members to verify that all required paperwork and documentation are completed accurately and submitted on time.
• Maintain a professional demeanor and represent the company positively in all client interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees