Team Lead Mortgage Consultant

Newrez LLC

13d•Onsite

About The Position

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. POSITION SUMMARY The Team Lead Mortgage Consultant serves as a producing leader who supports the sales team through coaching, training, and performance enablement. This role bridges the gap between individual contributors and management, helping drive production while fostering team development and collaboration. The Team Lead Mortgage Consultant plays a vital role in driving team success, improving loan conversion, and enhancing the sales culture. By combining production with leadership support, this role helps elevate individual and team performance. DESCRIPTION Duties and Responsibilities Maintains personal loan production goals while supporting team performance. Demonstrates best practices in loan origination, client engagement, and compliance. Acts as a second voice on calls to support originators and improve conversion. Provides real-time coaching and feedback to team members. Leads daily huddles and weekly training sessions focused on sales techniques, product knowledge, and pipeline management. Monitors team pipeline and identifies opportunities for improvement. Partners with Sales Manager to address performance gaps and celebrate wins. Shares insights and strategies to help team members overcome objections and close more loans. Promotes a positive, high-energy team culture aligned with Newrez values. Serves as a liaison between originators and leadership to ensure alignment and transparency. Encourages collaboration and peer-to-peer learning. Assists with onboarding and mentoring new team members. Supports compliance with Newrez Code of Conduct and regulatory guidelines. Participates in leadership meetings and contributes to strategic planning. Ability to effectively and accurately convey information to others. Performs related duties as assigned by management.

Requirements

6+ years in mortgage sales or originations.
NMLS License required.
Excellent communication and interpersonal skills.
Ability to lead by example and inspire team performance.
Skilled in pipeline management and sales enablement.
Proficiency in Encompass, Excel, and Microsoft Office.
High emotional intelligence and ability to foster team cohesion.

Nice To Haves

Prior experience mentoring or coaching peers preferred.

Responsibilities

Maintains personal loan production goals while supporting team performance.
Demonstrates best practices in loan origination, client engagement, and compliance.
Acts as a second voice on calls to support originators and improve conversion.
Provides real-time coaching and feedback to team members.
Leads daily huddles and weekly training sessions focused on sales techniques, product knowledge, and pipeline management.
Monitors team pipeline and identifies opportunities for improvement.
Partners with Sales Manager to address performance gaps and celebrate wins.
Shares insights and strategies to help team members overcome objections and close more loans.
Promotes a positive, high-energy team culture aligned with Newrez values.
Serves as a liaison between originators and leadership to ensure alignment and transparency.
Encourages collaboration and peer-to-peer learning.
Assists with onboarding and mentoring new team members.
Supports compliance with Newrez Code of Conduct and regulatory guidelines.
Participates in leadership meetings and contributes to strategic planning.
Ability to effectively and accurately convey information to others.
Performs related duties as assigned by management.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions