Team Lead, Implementation

Ontra

28d • Remote

About The Position

Ontra is seeking a Team Lead, Implementation to join our growing Implementation team.
We’re looking for someone excited to lead and mentor a talented implementation team, streamline the transformation of legal documents into high-quality data, and ensure a reliable and effective platform foundation for our clients.
If you are a driven and detail-oriented leader with a proven track record of coaching individual contributors, adeptly managing high-volume workflows, and quickly mastering complex SaaS platforms, particularly in private equity or legal-tech spaces, we’d love to get to know you!

Requirements

• Experience: 2+ years in a similar role within a SaaS company, emphasizing technology application.
• Leadership: Proven ability in managing or coaching a team tasked with data-related activities, demonstrating strong team development skills.
• Technological Expertise: Hands-on experience with AI-powered data abstraction or document analysis technologies, showcasing the capacity to work with advanced tools.
• Industry Knowledge: Familiarity with legal technology or financial technology sectors, indicating a strong industry understanding.
• Technical Skills: Proficiency with tools such as Jira, Salesforce, and Zendesk, highlighting capability in using industry-standard platforms.

Responsibilities

• Team Leadership: Guide and mentor a team of early-career associates, providing constructive feedback to foster their professional growth.
• Process Improvement: Employ a solutions-focused approach to identify and implement enhancements in operational processes.
• Technology Utilization: Utilize tools and technology to ensure transparency and visibility in the team's workload and progress.
• Quality Assurance: Maintain high standards of quality, consistency, and accuracy in data transformation output, collaborating with legal intelligence and enablement teams as needed.
• Skill Development: Work with various counterparts to identify and address functional and skill gaps within the team.

Benefits

• Remote-first by design, with regular in-person gatherings and hub spaces in NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Pick Your Perk stipend to spend on what matters most to you, from well-being and gym memberships, to home office setup, student loans, pet care, and more
• Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
• Various options for medical, dental, and vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed