Team Lead Housekeeping (West Dover, VT, US)

Vail Resorts • West Dover, VT

55d • $23 - $27

About The Position

Service is the foundation of everything we stand for at Vail Resorts and our Housekeeping team is the start of creating that experience of a lifetime for our guests. Responsible for making sure our facilities are clean and meet brand standards, Housekeepers are detail-oriented masters of Hospitality.

Requirements

• Valid US drivers license - required
• 1-3 years of previous housekeeping experience preferred, guest service or hospitality a plus
• Must be able to communicate in English, bilingual a plus
• Ability to work a flexible schedule including split shifts, nights, holidays, and weekends
• Must be able to lift and carry up to 50 lbs
• Must be able to stand for extended periods, up to 4 hours while consistently bending and lifting
• Detail oriented, self-motivating and strong communicator, both written & verbal
• Must be flexible, adaptable, versatile, and responsive to the needs of the housekeeping responsibilities
• Ability to delegate tasks, maintain high cleanliness standards, and provide exception guest service without direct supervision

Nice To Haves

• 1-3 years of previous housekeeping experience preferred, guest service or hospitality a plus
• Must be able to communicate in English, bilingual a plus

Responsibilities

• Organize and assign room assignments for daily cleaning service to guest rooms as well as common areas and commercial spaces.
• Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system.
• Submit work orders, as needed
• Ensure excellent internal and external guest experience
• Emphasize safety culture among staff and keep them informed of safety policies and procedures.
• Train new employees on safety, room directions/specifications, stocking carts, and ergonomics.
• Respond to special guest requests in a timely, friendly and efficient manner
• Enforces policies and procedures
• Direct and be in charge of department when housekeeping managers are not present.
• Performs other related duties as assigned or requested.
• Other duties as assigned

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees