Team Lead - Flex

MarketStar•Salt Lake City, UT

7d•Hybrid

About The Position

MarketStar is looking for a Team Lead to support our new team in Salt Lake City, Utah, working alongside Flex (getflex.com). Flex is a growth-stage FinTech company on a mission to empower renters with flexibility over their most significant recurring expenses. This is a hands-on leadership role as we launch and scale a high-caliber Inside Sales team responsible for the full-cycle acquisition of new customers. You will lead, coach, and grow a talented team of professionals while ensuring they effectively demonstrate the benefits of the Flex platform to help users better manage their finances. We are looking for a driven leader who thrives in a fast-paced environment and is passionate about disrupting traditional financial models.

Requirements

2+ years of experience in managing or coaching sales teams within the technology or FinTech sectors.
Personal experience managing a full sales cycle, from cold outreach and self-prospecting to negotiation and closing.
Proven track record in a quota-driven environment, with the ability to translate high-level targets into actionable daily activities for a team.
Excellent communication skills, with the ability to coach reps on how to convey complex financial solutions to a diverse audience.
Data-driven mindset, with high proficiency in Salesforce to monitor team activity and drive strategic decision-making.
Adaptability and decisiveness, with the ability to build new processes and workflows as the Flex team scales.
Strong organizational skills, capable of balancing client-facing operations with internal MarketStar management functions.
A proactive problem-solver who thrives in high-energy environments and is committed to continuous learning and professional development.
Proficiency in Microsoft Office, Google Suite, and relevant computer software and hardware.

Responsibilities

Manage, coach, and mentor a team of Inside Sales Representatives (ISRs) across full-cycle sales disciplines, including outbound prospecting, qualification, demos, and closing.
Drive performance against targets and KPIs aligned to Flex’s growth goals, ensuring the team consistently meets or exceeds monthly and quarterly revenue expectations.
Maintain a hands-on approach, stepping into the sales motion to assist with complex negotiations or high-value demos as needed.
Gather a deep understanding of the Flex platform and the FinTech landscape to effectively enable the team to position rent flexibility as a vital financial tool.
Oversee pipeline health and CRM (Salesforce) integrity, ensuring accurate forecasting and disciplined activity management across the team.
Continuously increase team effectiveness by recognizing opportunities to refine multi-channel outreach sequences and targeted list-building efforts.
Create a culture of focus, teamwork, and outstanding performance that mirrors the mission-driven values of Flex.
Partner with client contacts and post-sales teams to ensure a seamless transition from "closed-won" to successful customer onboarding.
Take responsibility for performance discipline, employee scheduling and attendance, time-card approvals, performance evaluations, and associated management functions.