Team Lead – Critical Time Intervention Program - Non-Profit

AHRC NYC•New York, NY

2d•$100,000

About The Position

AHRC NYC is seeking a Team Lead for their specialty Critical Time Intervention (CTI) Program. CTI is a highly focused, structured, time-limited intensive case management program that assists clients during ‘critical transition periods’ from hospital to community-based care. AHRC’s CTI Team stands out in that it is the only one in NYC whose focus is on clients with co-occurring mental health and intellectual/developmental disability (I/DD) diagnoses. This program is primarily community and field-based work. In addition to the Team Lead, AHRC’s CTI Team is comprised of one Care Manager, one Behavior Intervention Specialist, and one half-time Nurse. The team carries a caseload of approximately 30 individuals over the course of the year. The Team Lead will be directly supervised by the Enhanced Step-Down Program Director. The CTI Team Lead is a licensed mental health professional who plays a pivotal role in helping individuals successfully transition and thrive in the community. This role leads the delivery of Critical Time Intervention (CTI) services by building strong connections to community-based supports, addressing barriers to stability, and promoting long-term engagement, recovery, and social integration. The CTI Team Lead provides day-to-day clinical and programmatic leadership, monitors participant progress, and ensures timely problem-solving when challenges arise. They facilitate weekly team meetings, support staff development, and ensure fidelity to CTI model standards. The ideal candidate brings experience in OPWDD and OMH-regulated case management services and a passion for leading teams that deliver high-quality, person-centered care during critical life transitions. This position requires working in the field/ community as needed. LCSW, LMHC strongly preferred. LMSWs with extensive experience may be considered for the position. SALARY: $100,000 per year plus a comprehensive Benefit package...see Benefit information below.

Requirements

Licensed Mental Health Clinician – Licensed Psychologist, LCSW, LMHC
LMSWs with extensive experience may be considered
Prior OMH (ACT, IMT, CTI) experience preferred
Experiencing in supervising staff required
Experience working with people with both I/DD and psychiatric disorders strongly preferred
Must have ability to plan, organize, develop, and implement program policies and procedures in a timely and consistent manner.
Ability to be patient, enthusiastic, and confident when interacting with people supported by the program, understanding the psychosocial and cognitive levels at which they are functioning.
Valid Tri-State or New York State driver's license for more than one year, in good standing, preferred.
Must be willing to travel within five boroughs of New York City.

Responsibilities

Ensure supervision and training of CTI staff and that the CTI model is followed.
Responsible for leading the CTI team and ensuring quality of interventions as well as regulatory compliance.
Comfort and familiarity with field and community-based work
Carry a small caseload of clients
Participation in evening and weekend on-call rotation, as needed
Setting up systems for the team and ensuring that all team members are trained on the CTI model
Conduct weekly team meetings
Coordinate weekly case presentations
Ensure continuity between fieldwork and meetings
Ensure that entire caseloads are reviewed at minimum once a month
Promote fidelity to the CTI model and a trauma informed care approach
Monitor quality of documentation
Update resource lists
Monitor phase dates
Manage the weighted caseload for CTI staff
Ensure that data is entered and reviewed into EHR and regularly reviewed in order to track team’s performance and effectiveness
Performs additional duties as needed