About The Position

AHRC NYC is seeking a Team Lead for their specialty Critical Time Intervention (CTI) Program. CTI is a highly focused, structured, time-limited intensive case management program that assists clients during ‘critical transition periods' from hospital to community-based care. AHRC's CTI Team stands out in that it is the only one in NYC whose focus is on clients with co-occurring mental health and intellectual/developmental disability (I/DD) diagnoses. This program is primarily community and field-based work. In addition to the Team Lead, AHRC's CTI Team is comprised of one Care Manager, one Behavior Intervention Specialist, and one half-time Nurse. The team carries a caseload of approximately 30 individuals over the course of the year. The Team Lead will be directly supervised by the Enhanced Step-Down Program Director.Job DescriptionThe CTI Team Lead is a licensed mental health professional who plays a pivotal role in helping individuals successfully transition and thrive in the community. This role leads the delivery of Critical Time Intervention (CTI) services by building strong connections to community-based supports, addressing barriers to stability, and promoting long-term engagement, recovery, and social integration.The CTI Team Lead provides day-to-day clinical and programmatic leadership, monitors participant progress, and ensures timely problem-solving when challenges arise. They facilitate weekly team meetings, support staff development, and ensure fidelity to CTI model standards.The ideal candidate brings experience in OPWDD and OMH-regulated case management services and a passion for leading teams that deliver high-quality, person-centered care during critical life transitions.   This position requires working in the field/ community as needed.LCSW, LMHC strongly preferred. LMSWs with extensive experience may be considered for the position.

Requirements

  • Licensed Mental Health Clinician - Licensed Psychologist, LCSW, LMHC
  • LMSWs with extensive experience may be considered
  • Experiencing in supervising staff required
  • Must have ability to plan, organize, develop, and implement program policies and procedures in a timely and consistent manner.
  • Ability to be patient, enthusiastic, and confident when interacting with people supported by the program, understanding the psychosocial and cognitive levels at which they are functioning.
  • Valid Tri-State or New York State driver's license for more than one year, in good standing, preferred.
  • Must be willing to travel within five boroughs of New York City.

Nice To Haves

  • Prior OMH (ACT, IMT, CTI) experience preferred
  • Experience working with people with both I/DD and psychiatric disorders strongly preferred

Responsibilities

  • Ensure supervision and training of CTI staff and that the CTI model is followed.
  • Responsible for leading the CTI team and ensuring quality of interventions as well as regulatory compliance.
  • Comfort and familiarity with field and community-based work
  • Carry a small caseload of clients
  • Participation in evening and weekend on-call rotation, as needed
  • Setting up systems for the team and ensuring that all team members are trained on the CTI model
  • Conduct weekly team meetings
  • Coordinate weekly case presentations
  • Ensure continuity between fieldwork and meetings
  • Ensure that entire caseloads are reviewed at minimum once a month
  • Promote fidelity to the CTI model and a trauma informed care approach
  • Monitor quality of documentation
  • Update resource lists
  • Monitor phase dates
  • Manage the weighted caseload for CTI staff
  • Ensure that data is entered and reviewed into EHR and regularly reviewed in order to track team's performance and effectiveness
  • Performs additional duties as needed

Benefits

  • 403 (b) retirement plan
  • 403 (b) matching
  • Health Insurance
  • Dental insurance
  • Paid Time Off (sick, personal & vacation)
  • Tuition reimbursement
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health savings account
  • Life insurance
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