Team Lead, Closing

Solidifi Title & Closing LLC

15h

About The Position

The Closing department is a fast-paced department that communicates heavily with borrowers, clients, and vendors to ensure an extraordinary closing experience. The closing department is responsible for all tasks beginning when a loan signing is scheduled until all documentation has been completed. This includes balancing loan figures, conducting a final review of all documents and delivering the document package to the notary or attorney for signing

At Solidifi, our Title & Closing teams are in an exciting period of substantial growth. Through fast-paced, high-volume work that extends across the country, team members have the unique opportunity to contribute to becoming a top player in the industry. With our centralized approach to the closing process, team members have the chance to become subject-matter experts on specific pieces of the real estate transaction.

Requirements

• 3+ years prior industry experience in mortgage processing, title, closing, and escrow is required.
• Communication skills (verbal and written)
• Ability to multitask
• Proficient with Microsoft Office programs
• Strong attention to detail
• Ability to work in a fast-paced, team-oriented work environment
• Must be able to work a flexible schedule with extended hours when required (especially at end of month)
• Capability to understand and operate successfully within an action-based workflow software system, Resware experience is highly preferred.

Nice To Haves

• Resware experience is highly preferred.

Responsibilities

• Create workflow, process, efficiency, technology, and other improvements as an ongoing component to the position
• Monitoring of SLA's and identification of areas of strength/weakness to be addressed.
• Oversight of external and internal communications and assurance of timely and accurate responses
• Train new employees and provide training to current staff on processes, state nuances and new client requirements/expectations
• Support your team with the following: • Review and respond on closing related escalations • Monitor closing queue pipelines and adjust team focus as needed • Review and complete client requested reports

Benefits

• We provide a comprehensive benefits package that includes health, dental, and vision insurance,
• life insurance (basic and voluntary), short- and long-term disability coverage, FSA plan, 401(k) with
• company match, Wellness webinars, employee assistance programs, paid time off, volunteer time
• off, and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed