Team Lead, Administration

Forrest T Jones & Company • Kansas City, MO

4d

About The Position

The Team Lead, Administration is responsible for the maintenance of accounts within Administration in accordance to policy provisions and internal guidelines ensuring all requests are fulfilled in a timely and professional manner. The Team Lead acts as a mentor to other staff members and takes on greater responsibility within their area of expertise.

Requirements

• 5-7 years of experience with premium accounting and billing.
• 5-7 years of experience in the insurance industry
• 5-7 years of experience processing applications and maintenance forms.
• Experience with imaging systems.
• Experience with online insurance enrollment systems.
• Accurate, detail oriented, and strong organizational skills
• Proficient computer skills including Microsoft Office (Word, Excel, and Outlook)
• Demonstrated leadership experience

Responsibilities

• Assist team members with complex issues; may mentor or provide training on procedures
• Serve as liaison between Administration department and other departments within company.
• Processes applications and enrollments ensuring completeness and accuracy
• Interprets policy provisions to answer questions regarding benefits and eligibility
• Calculates premiums, rates, refunds and other billing information
• Collects and process premium payments and reconciles accounts
• Corresponds with clients and customers via telephone, email, and mailings
• Maintains a courteous and professional manner with internal and external customers
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed