Team Coordinator - Brooklyn Park

Fairview Health Services • Brooklyn Park, MN

9d

About The Position

We at Fairview are looking for a dedicated Clinic Team Coordinator to join the hard working team at our Brooklyn Park Clinic! This position is approved for 80 hours every 2 weeks. As an integral member of the primary care team, the team coordinator contributes to overall quality of care and patient experience through performing high-level functions to support the needs of the healthcare team and patients/support network. We have TC's partner with all members of the team to ensure patients needs are optimally addressed. They will deliver direct support to patients on the coordination of medical information requests and updates, as well as referrals and appointment scheduling. The TC will use a variety of communication tools and systems in their work to support patients and their care team. Additionally, we ask the TC's to maintain complete, timely and accurate documentation for each patient. They will also continually look for opportunities we can improve processes and workflow.

Requirements

• Successful completion of formal medical training program such as MA, HUC, NA or Medical Secretary, or min. of 1 year comparable experience in a healthcare setting

Nice To Haves

• 2 or more years’ experience working in a medical setting

Responsibilities

• Performs telephone & MyChart message support & follow-up communication in a timely and professional fashion; uses communication systems for both routine & emergency transactions
• Schedules, reschedules & maintains patient appointments & supports clinic leadership in schedule management
• Partners collaboratively with the patients care team to address patient needs
• Find opportunities for improvement in workflow & participate in clinic and system meetings

Benefits

• Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees