Team Client Relationship Specialist

UBSSanford, FL
2d$60,000 - $105,000

About The Position

The Shantz Mantione Group is seeking a highly detail-oriented and proactive Team Client Relationship Specialist to support execution of strategic marketing activities across three key channels - multi-generational wealth, business owners, and women & wealth. This role is central to ensuring consistent delivery ofpliant, high-touch content, events, and outreach for one of the most dynamic client acquisition strategies targeting ultra-high-net-worth individuals. You will act as the operational “glue” between ideation and execution ensuring curated experiences, thought leadership assets, and prospectmunications are delivered flawlessly on schedule.

Requirements

  • 2+ years in a marketing coordination, events, ormunications role.
  • Exceptionalanizational skills and calendar management proficiency.
  • Familiarity with email platforms, podcast workflows, and CRM list segmentation (Excel proficiency required; Dynamics 365 a plus).
  • Strong written and verbalmunication skills.
  • Experience working withinpliance-heavy environments is highly desirable.
  • Professional poise and discretion when handling UHNW prospect data andmunications.

Nice To Haves

  • Experience in luxury, private wealth, or boutique financial services.
  • Background supporting senior executives or founder-centricmunities.
  • A love for checklists, project boards, and making others shine.

Responsibilities

  • Own the marketing and event calendar for assigned Partner(s), managing timelines, milestones, and touchpoints across podcast, newsletter, social media, and event channels.
  • Serve as operational liaison with the external marketing team to coordinate content approvals, feedback loops, deliverable timelines, and campaign execution.
  • Utilize marketing platforms, CRM systems, and project management tools to streamline workflows.
  • Coordinate with existing Team lead for expense processing for any expenses related to marketing efforts.
  • Manage logistics and follow-through for salons, forums, stakeholder roundtables, and invite-only workshops.
  • Coordinate invite lists, RSVPs, venuemunications, and branded materials.
  • Implement post-event Standard Operating Procedures (SOPs): distribute recaps, feedback surveys, and personalized follow-ups.
  • Maintain and segment the stakeholder's channel-specific audience databased based on persona (e.g., founder, inheritor, woman in transition).
  • Assist in list hygiene, tagging, and campaign-specific segmentation.
  • Work closely with UBS marketing team to preparepliant marketing assets for internal and external distribution (, email).
  • Manage publishing calendars for podcast and newsletter cadence, ensuring alignment with campaign themes and events.
  • Coordinate podcast production process (guest logistics, scripts, release schedule).
  • Track newsletter performance metrics and suggest timing at refinements based on data.
  • Provide weekly check-ins with assigned Parter(s) and internal stakeholders to track process, flag issues, and ensure follow-through.
  • Maintain a “Client Whisper” log to capture relationship details, preferences, and insights for future personalization.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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