Team Center Coordinator - Telemetry

Cleveland Clinic•Stuart, FL

21h•Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join Cleveland Clinic’s Martin South Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This 100-bed hospital provides top-quality patient care to the communities in and around Martin County. Here, you will work alongside passionate physicians, nurses, and other caregivers in a family-oriented, supportive environment. Caregivers on Martin South Hospital’s 3A Medical Telemetry Unit provide care to patients who require continuous monitoring of their cardiac and respiratory functions due to conditions such as heart disease, risk of arrhythmia or recovery from a cardiac event like a heart attack or surgery. As a Team Center Coordinator on the team, you will provide a high level of customer service to patients, families, visitors and caregivers to promote and support the highest level of patient experience. In this role, you will perform administrative and clerical duties to ensure efficient operational flow while also providing or assisting with basic direct patient care activities under the supervision of a Registered Nurse (RN). This opportunity allows you to be valued as a team member and supported as you achieve your goals. You’ll work alongside highly trained caregivers, gain hands-on experience and skills, build a rewarding career, and if you desire, continue your education. A caregiver in this position works days from 7:00AM – 7:30PM.

Requirements

High School Diploma or GED
Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross
One year of recent, full-time experience in patient care or customer service OR additional education/training OR a nursing student who has completed at least one clinical rotation as part of an accredited nursing program
Military experience as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) will be considered
Experience with typing, computer training or equivalent coursework

Nice To Haves

Microsoft Office experience
One year of Clinical Technician experience

Responsibilities

Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
Respond to patient call lights and make rounds.
Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care.
Assist with processing patient admissions, transfers and discharges.
Assist patients and families with wayfinding and direct them to available resources.
Assemble and maintain patient medical records and other documents related to patient care.
Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Provide or assist with basic patient care activities, such as vital signs, weights, personal care, activities of daily living, patient transfers and transports, pulse oximetry and point of care testing.
Report abnormal findings or changes in physical, mental or emotional condition to an RN.
Assist with keeping patient rooms clean & orderly.