Team Assistant (Office position)

Care IV Home Health•Hot Springs, AR

9d•Onsite

About The Position

Team Assistant Now hiring a Team Assistant in Hot Springs, AR! Our Team Assistant's main goal is to schedule field staff nurses & therapists, assigning them patients and being the main point of contact for scheduling questions, requests, and issues. Our Team Assistant reports to our Fayetteville Clinical Director. This is a full-time, 40 hour per week position working MON thru FRI 8a-5p in our office. Pay depends on experience. Rotating, infrequent paid on call is required.

Requirements

A minimum 1 year of office experience, specifically in the healthcare / medical industry, is required
Excellent computer skills are critical to this position
Ability to communicate effectively both verbally and in writing
Highly organized with excellent customer service skills and a positive attitude
Reliable with consistent attendance
Ability and willingness to participate in rotating on-call

Nice To Haves

Previous staff scheduling experience preferred

Responsibilities

Communicating with Intake regarding new patient referrals
Assigning patients to our skilled team's schedules
Organizing schedules by area, disciplines, times etc
Keeping track of patient census and communicating staffing availability to the Marketers & Intake Dept.
Taking calls, texts & emails from field staff regarding scheduling changes and updating scheduling system accordingly
Troubleshooting scheduling issues
Reassigning times and updating schedules for missed visits
Assisting the Director and Office Manager with other office duties as needed
Participating in paid rotating on-call duties (infrequent)
Other duties as assigned

Benefits

medical
dental
vision
life
disability
lucrative company-sponsored retirement plan (with some of the BEST $$ matching rates in the Arkansas home care industry!)
generous accrued PTO
6 paid holidays
on-call pay
employee referral bonus
cell phone discounts on certain carriers, etc