Tealeaf Security Engineer

GD Information Technology • Morrisville, NC

3d • Remote

About The Position

Seize your opportunity to make a personal impact as a Tealeaf Security Engineer supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiators. As a Tealeaf Security Engineer , you will help ensure today is safe and tomorrow is smarter. Our work depends on a Tealeaf Security Engineer joining our team to analyze design, develop, implement, and support code for our government customer, the United States Postal Service. HOW A TEALEAF SECURITY ENGINEER WILL MAKE AN IMPACT In this role, a typical day will include: Responsible for web application security to monitor, analyze, and report on suspicious activities in support of USPS CSOC and the Fraud team. Deploying, configuring, and maintaining Tealeaf components (cxImpact, cxReplay, cxView, Overstat, SDK, PCA, Canisters, Portal, Replay server) Supporting secure integration with websites, mobile apps, proxies, and backend services. Maintaining and optimizing sessions capture fidelity, replay accuracy, and overall system stability. This role sits at the intersection of customer experience analytics, data security, and enterprise cybersecurity, ensuring that all Tealeaf data capture and replay functions are implemented securely, reliably, and in compliance with organizational and regulatory requirements. WHAT YOU’LL NEED TO SUCCEED: Education : Bachelor's or master’s degree in computer science, Information Systems, Cybersecurity or other related fields. Or equivalent work experience. NOTE: If resources do not have a relevant college degree, an additional 4 years of relevant work experience is required.

Requirements

• 3+ years Tealeaf analytics and replay configuration - Events, dimensions, privacy rules, replay rules
• Good understanding of website and web server architecture, cloud computing, including web 2.0 (JSON, JavaScript)
• Understanding of AI and LLM and how it can be leveraged to automate some of the Tealeaf activities and notifications.
• Professional communication/presentation skills, focus on value-added delivery
• On-call availability for, cybersecurity issues, network impacting or network outage situations outside of business hours
• Hands-on experience with: Tealeaf capture mechanisms (PCF, SDK, JavaScript Event Capture)
• Maintaining capture servers, replay servers, and data pipelines
• Log parsing and structured data formats
• Proficiency in at least one scripting language (Python, Bash, PowerShell).
• Experience integrating telemetry with SIEMs (Splunk, QRadar, Elastic, etc.).
• Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
• This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Responsibilities

• Responsible for web application security to monitor, analyze, and report on suspicious activities in support of USPS CSOC and the Fraud team.
• Deploying, configuring, and maintaining Tealeaf components (cxImpact, cxReplay, cxView, Overstat, SDK, PCA, Canisters, Portal, Replay server)
• Supporting secure integration with websites, mobile apps, proxies, and backend services.
• Maintaining and optimizing sessions capture fidelity, replay accuracy, and overall system stability.
• Effectively work within a Security team, and support and collaborate with other teams
• Build and maintain dashboards to monitor Tealeaf infrastructure health and capture quality.
• Develop alerts for anomalies, unauthorized access attempts, or abnormal capture behaviors.
• Support incident response teams by providing Tealeaf session data during investigations.

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays
• variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
• full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees