TCSEPP Admin Specialist, Social Work Research & Public Service - UTK

University of Tennessee•Knoxville, TN

18d•Hybrid

About The Position

This position will perform work responsibilities for Tennessee Child Support Employment & Parenting Program (TCSEPP). This position provides administrative support for SWORPS' Tennessee Child Support Employment and Parenting Program (TCSEPP) staff. The TCSEPP team has the mission to help non-custodial parents overcome barriers to employment in order to become stable, obtain employment, pay child support, become self-sufficient, and be an active parent in their child(ren)'s lives. This is a grant-funded position and is contingent upon the continued funding of the grant. Responsibilities The Administrative/Data Entry Specialist responsibilities will include, but are not limited to: Updating internal Apricot case management system Generating Apricot Reports & updating Excel Spreadsheet Assist program staff with case management record keeping and client services Maintain client privacy and data security Ability to perform Mail Merges for mailing gift card letters Provide effective written, oral, and digital communication in English Composing and sending emails Communicate with program staff and evaluators through email & meetings Participating in conferencing software, such as Zoom; setting up Zoom meetings Coordination with TCSEPP Accounting Specialist Gift card management and mailing of gift cards Maintaining safe storage for gift cards Performing monthly gift card inventory Provide document support using Office 365 products Provide effective written, oral, and digital communication in English Assist with special projects Other duties as assigned Qualifications Required Qualifications Experience: One to two years work experience in an office setting including data entry. Education: High school diploma or GED Knowledge, Skills, Abilities: Ability to positively interact with clients, staff, and coworkers. Ability to communicate effectively in English using written, oral, and verbal communication methods, including email and teleconferencing software. Skill with Office 365, including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Skill with Adobe Acrobat. Knowledge of basic accounting techniques. Ability to answer phones and perform general office tasks. Ability to protect confidentiality and to learn and understand regulations and guidelines protecting personal information. Preferred Qualifications Experience: Extensive clerical experience in an office setting and work with social service programs or child support. Knowledge, Skills, Abilities: Knowledge of Mail Merge process, knowledge of SharePoint preferred. Skill with Zoom and Outlook preferred. Ability to perform general office responsibilities at a high level with extensive background experience. Work Location Position is hybrid and requires the ability to report in person in Knoxville, TN. Compensation and Benefits UT market range: 04 Anticipated hiring range: $41k Find more information on the UT Market Range structure here Find more information on UT Benefits here Application Instructions Applications will be reviewed as received and interviews can begin as soon as 7 days from posting. Interested individuals should provide the following: Resume Cover Letter List of 3 Professional References

Requirements

One to two years work experience in an office setting including data entry.
High school diploma or GED
Ability to positively interact with clients, staff, and coworkers.
Ability to communicate effectively in English using written, oral, and verbal communication methods, including email and teleconferencing software.
Skill with Office 365, including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
Skill with Adobe Acrobat.
Knowledge of basic accounting techniques.
Ability to answer phones and perform general office tasks.
Ability to protect confidentiality and to learn and understand regulations and guidelines protecting personal information.

Nice To Haves

Extensive clerical experience in an office setting and work with social service programs or child support.
Knowledge of Mail Merge process, knowledge of SharePoint preferred.
Skill with Zoom and Outlook preferred.
Ability to perform general office responsibilities at a high level with extensive background experience.