TCHP Patient Financial Services Representative Associate - CBO Phys Div Billing - Full Time - Days

Christ Hospital • OH, OH

96d

About The Position

To provide support for all aspects of the Revenue Cycle billing and collections process, responsible for the billing and collection of accounts receivable outstanding balances. Act in a manner that maintains confidentiality, protects and safeguards patient personal medical and financial information at all times.

Requirements

• High school diploma or equivalent required.
• 1-3 years of recent work experience interpreting payer contracts, professional and/or hospital reimbursement and billing compliance.
• Experience developing and maintaining third party payer relationships.
• Familiarity with Patient Financial Services (PFS) processes for claim generation and submission, billing edits, payer processing requirements, and claim/medical records audit procedures.
• Windows-based PC skills and computer proficiency required.
• Basic EMR/billing system knowledge required.
• Basic claims clearinghouse system knowledge required.

Nice To Haves

• Familiarity with medical terminology, ICD-10 and CPT/HCPCS coding systems preferred.

Responsibilities

• Responsible for the timely and accurate resolution of billing and reimbursement issues.
• Customer service and collection of outstanding balances.
• Work with third party payors and intermediaries to pursue prompt payment of professional claims for assigned financial classes.
• Meet benchmarks, performance measurements, and reporting requirements.
• Collaborate with internal/external stakeholders to resolve issues pertaining to assigned workgroup.
• Interact and work with other areas of the patient financial services team to identify and resolve issues related to the billing and collections of medical claims.
• Perform other job-related duties and assignments as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees