TC/SHIFT MANAGER - SLOTS

Tulalip Casino • Tulalip, WA

374d

About The Position

Overall management and responsibility for the day-to-day Slot Operations. Handles guest disputes, questions, and/or complaints to best of ability. Ensures that the organizations commitment to exceptional guest service is upheld at all times.

Requirements

• High School Diploma or GED equivalent required.
• Minimum of three (3) years supervisory experience.
• Minimum of three (3) years using a personal computer or computer applications.
• Minimum of three (3) years experience working with guest service.
• Minimum of three (3) years working in the casino industry.
• Ability to compose departmental and business correspondence.
• Good math skills.
• Ability to type 30 wpm and input data accurately.

Nice To Haves

• College credits in Accounting, Business Management, or related courses preferred.

Responsibilities

• Manage day-to-day Slot Operations.
• Handle guest disputes, questions, and complaints.
• Uphold the organization's commitment to exceptional guest service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: High school or GED