TBS/IHBS Program Supervisor I / II

The Family Care Network Inc. • San Luis Obispo, CA

16d • Hybrid

About The Position

Family Care Network, Inc. (FCNI) is a mission-driven nonprofit serving children, youth, adults, and families across San Luis Obispo and Northern Santa Barbara Counties. Our team works collaboratively with local county and community-based agencies to provide compassionate, trauma-informed services; including evidence-based mental health treatment, case management, housing and homelessness support, and family-based interventions across Child Welfare, Behavioral Health, and Juvenile Justice systems of care—as well as support for individuals and families experiencing complex challenges who fall outside of these social services.

Our staff is at the heart of our mission. As a team-oriented group of passionate, dedicated professionals, we're committed to ensuring Hope, Stability, Support, and Empowerment to every individual entrusted into our care. Every day, we strive to help individuals overcome barriers, heal from trauma, and build the skills and relationships they need to thrive—not only strengthening individuals and families but our broader Central Coast community.

We are currently looking to add a Program Supervisor I/II to our dynamic team in the TBS/IHBS department. The Program Supervisor is a leadership position responsible for overseeing daily operations and the coordination of a specialty mental health program. This position involves supervising a team of clinicians and direct service staff, ensuring adherence to program protocols and regulatory requirements, and collaborating with other departments to optimize program effectiveness and outcomes.
Location: Hybrid position, 3 days required in office at FCNI's San Luis Obispo Office (provisions apply)

Requirements

• Master's degree in Social Work, Psychology or a related field required
• Current active and unrestricted status with the California Board of Behavioral Sciences, as an Associate or Licensed; Clinical Social Worker, Marriage Family Therapist, Professional Clinical Counselor, or Psychologist
• Direct experience and knowledge of Behavioral Health and Social Services Core Practices in settings such as outpatient clinics, facilities, and/or community-based organizations
• Requires demonstrated leadership ability
• Knowledge of relevant regulations, compliance standards and best practices
• Must be computer literate with proficiency in Microsoft Office Suite and knowledge of database and reporting tools
• Excellent communication skills (verbal, written, and interpersonal)
• Excellent time management, organizational and multi-tasking skills
• High level of accuracy and attention to detail
• Ability to maintain discretion and confidentiality with sensitive information

Responsibilities

• Provide individual and group supervision to clinical staff, including reviewing cases, offering guidance and therapeutic interventions to assist in providing evidence-based, culturally responsive client services.
• Provide support and guidance in managing crisis situations, including risk assessment and safety planning. Ensuring that their staff have the necessary skills and resources to respond effectively to crisis situations.
• Review clinical paperwork, supporting clinicians with completing all paperwork within the agency timelines and confirming that documentation meets Medi-Cal and other county requirements.
• Manages administrative tasks related to clinical supervision, including documenting their staffs’ progress, performance evaluations, compliance with organizational policies and procedures related to client care and employment.
• Monitor the quality of clinical services provided by supervisees through case reviews, observation, and feedback. Address any clinical concerns, risk management issues, or areas for improvement.
• Support their staff in pursuing licensure, certifications, and continuing education/training opportunities, to enhance their clinical knowledge and skills and to ensure the delivery of high-quality services in accordance with best practices and standards of care.
• Ensure their staff adhere to ethical standards, professional codes of conduct, and legal regulations governing clinical practice. Address ethical dilemmas and boundary issues that may arise in clinical work.
• Encourage interdisciplinary collaboration and communication among treatment team members to ensure coordinated care for clients.
• Collaborate with program director to monitor budgets, allocate resources, and track expenses effectively to support program activities and priorities. Take corrective actions as needed to ensure adherence to financial constraints.
• Participate in professional networking and collaboration with other contractual and/or community organizations, and referral sources to enhance clinical services and resources available to clients.
• Participate in professional development activities and training to stay informed and current about Evidenced Based practices to support high quality and innovative client services.
• Other duties and projects as assigned.

Benefits

• Eligible to enroll into benefits on the 1st of the month following 60 days of employment. These are all high quality and comprehensive plans.
• FCNI will cover 75% of employee's premium and 60% of employee's dependent’s premium on the primary plan offered-Cigna PPO Health Benefit, Vision and Dental PPO.
• 403(b) plan which allows employees to contribute a portion of their salary pre-tax toward their retirement with a monthly employer match. Eligibility provisions apply.
• 13 paid holidays annually
• 17 days of PTO accrued annually (increases after 3 years of service)
• Mileage is reimbursed at the current federal rate of $0.725 per mile. Provisions apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager