TB Chest Centers Care Coordinator, Bureau of Public Health Clinics

City of New York • New York, NY

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About The Position

The Bureau of Public Health Clinics (BPHC) mission is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. To achieve its mission, the BPHC provides direct clinic services to people seeking health care; monitors disease trends; provides education and training to service providers and community groups; conducts research; and develops policies and programs to deliver high quality clinical care which best serve New Yorkers. The BPHC is seeking to hire a TB Chest Centers Care Coordinator. This position will work closely with the Director of Behavioral Health and be responsible for overseeing patient's care within the community-based health care and social service organizations.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Nice To Haves

• Excellent organizational and time-management skills.
• Strong interpersonal and communication abilities.
• Knowledge of healthcare systems, medical terminology, and patient care processes.
• Ability to work collaboratively with multidisciplinary teams.
• Familiarity with EHR (Electronic Health Records) systems.
• Problem-solving and critical thinking skills.
• Compassionate and empathetic approach to patient care.
• Multilingual a plus.

Responsibilities

• Serve as the main point of contact between patients, families, and healthcare providers.
• Coordinate treatment plans and care schedules with community health providers and social service organizations.
• Monitor patient progress and update records accordingly.
• Arrange referrals, transportation, follow-up visits, and other patient services.
• Ensure patients understand treatment instructions and available community resources.
• Advocate for patients' needs within the healthcare system.
• Maintain accurate and timely documentation in medical records.
• Identify and resolve issues that may hinder a patient's care via evidence-based assessment tools.

Benefits

• Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 101-250 employees