TAY Services Case Manager

First Place for Youth•San Francisco, CA

32d•$30 - $35•Onsite

About The Position

The TAY Case Manager provides intensive onsite and community-based case management for individuals whom faced homelessness as Transition Age Youth (TAY) and now live at our affordable housing locations. Through comprehensive case management, the TAY Case Manager helps clients to identify and attain goals in the areas of self-sufficiency, independent living, health and wellness, relationships, employment and education, and personal advocacy. The TAY Case Manager also provides on-site, drop in resource and referral support for residents as needed and coordinates community building activities and workshops that promote independent living skills. This position works closely with Affordable Housing partners to ensure housing stability. This is fully on-site position requiring onsite work in San Francisco, This is fully on-site position requiring onsite work in San Francisco, five days per week-Monday through Friday from 9:00 a.m-5:30 p.m.

Requirements

BA Social Welfare, Psychology, or equivalent required
At least three years’ experience working with homeless, at-risk, transition age (18–24-year-old) or foster youth populations with complex presentations including presentations of chronic trauma.
A strong dedication to cultural competency that creates conditions that remove barriers and increase a sense of belonging.
Must be comfortable working in community settings.
Experience working with participants who have mental health and substance abuse issues
Experience in creating and delivering impactful service plans for participants
Experience in youth development model, asset-based relationship building, and experience in motivating youth
Strong clinical skills, and/or a desire to learn more about the effects of the child welfare system on the lives of youth and young adults
Must be able to pass a Community Care Licensing background check
Availability for occasional evening and weekend work and some travel as needed.

Responsibilities

Responsible for providing Case-management and skills development to participants in program
Conduct monthly meetings with participants assigned to caseload to help participants identify and accomplish short and long-term goals
Create and deliver impactful service plans for participants that focus on achieving outcomes in the areas of wellness, budgeting, long-term housing, education, employment, parenting, relationships and overall health
Coordinate with referral agencies, identify community resources, track participants’ progress, and develop creative ways for participants to practice and strengthen their independent living skills
Prepare clients to maintain housing after program exit or help them to identify alternative housing options if necessary
Support participants to develop and practice social emotional learning skills that promote conflict resolution and decision making
Assess educational status and interest of participants and support their educational goals
Work collaboratively with Education and Employment Specialist and participants to improve resumes and cover letters, submit job applications, prepare for interviews and secure full and part-time employment
Coach participants on handling work-related issues, promote self-advocacy and increase success in job retention
Form partnerships with community agencies that can help link participants with community connections, building networks, wellness and employment opportunities
Create new linkages with community-based organizations, on-site resources and housing stability support through the case management process to help build participant transition to independent living.
Help participants move into supported housing. This includes helping participants secure and transport furniture, shop for home necessities, and locate resources in their new community
Ensure that apartments meet cleanliness standards by conducting monthly apartment inspections
Display and disseminate community resources relevant to residents and provide resource, referral and eviction prevention support to participants as needed
Client meetings scheduled as needed to ensure successful transition to independent living
Support property management to address serious housing concerns related to participants
Guide tours for funders and community providers to demonstrate how First Place for Youth partnerships with Affordable Housing agencies provide TAY with a stable and affordable housing solution
Coordinate community events and workshops to assist participants with independent living skills
Actively participate in weekly coordination meetings with property management staff and agency partners
Attend weekly program meetings, monthly agency staff meetings, and individual weekly supervision with TAY Program Manager
Maintain files for caseload and update monthly paperwork
Ensure proper and timely documentation of services including written case notes
Work collaboratively with colleagues across the organization and within respective department
Other duties as assigned

Benefits

15 days of vacation time in the first year
12 days of sick time
2 floating holidays
15 paid holidays
Employee’s choice of Kaiser or UCH HMO/PPO with up to 90% of the premium covered by First Place on certain plans
Principal dental and vision coverage
Healthcare and Dependent care FSA plans
Principal basic life and voluntary life insurance coverage
Employee Assistance Program
401(k) retirement savings plan
Paid sabbatical
Paid maternity and paternity leave