Taxpayer Services Section Chief

State of Vermont • Calais, VT

1d • Onsite

About The Position

There has never been a better time to bring your values and talents to the collaborative team at the Vermont Department of Taxes. The rewarding work we do supports this brave little state and helps shape its future. We work with the taxpayers and the public to help educate and assist with tax compliance and so much more. Discover new opportunities, learn new skills, and solve problems with our dedicated and supportive team.
Are you looking for an opportunity to use your background in business and customer service to improve both local and state government? Do you want to assist Vermonters with work that impacts virtually every person in our state?
This position will manage and supervise one of the major sections of the Taxpayer Services Division. The supervisor is responsible for monitoring the staff's work for accuracy, timeliness, and quality, developing criteria for measuring the workload and accomplishments of the staff and designing and implementing internal control procedures for the section.
This position will support and supervise staff in the Department of Taxes, Taxpayer Services. Candidates must agree to be fingerprinted and pass a background check to be eligible for this position, which will involve access to sensitive federal tax information. Background checks are required by the Internal Revenue Service and are authorized under Vermont law. 3 V.S.A. § 241. In accordance with VDT Standard Operating Procedure 2018-01, Background Investigations, Vermont and national criminal record checks will be conducted on all candidates. Candidates will have the right to withdraw their application before fingerprinting or a background check is conducted.
We value diverse teams and are committed to creating a community of inclusion.

Requirements

• Bachelor's degree or higher AND three (3) years or more of professional level experience in tax examination, accounting, auditing, or business administration AND two (2) years or more of supervisory experience.
• CPA or RPA certification AND two (2) years or more of supervisory experience.
• Three (3) years of experience at a Tax Examiner VI level.
• Candidates must agree to be fingerprinted and pass a background check to be eligible for this position, which will involve access to sensitive federal tax information.

Responsibilities

• managing and supervising one of the major sections of the Taxpayer Services Division
• monitoring the staff's work for accuracy, timeliness, and quality
• developing criteria for measuring the workload and accomplishments of the staff
• designing and implementing internal control procedures for the section
• support and supervise staff in the Department of Taxes, Taxpayer Services

Benefits

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees