Taxi Dispatcher

ABMKenner, LA
1d

About The Position

The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Requirements

  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required.
  • No experience required and on the job training provided.

Nice To Haves

  • One (1) year of prior multi-line reception experience or dispatching experience preferred

Responsibilities

  • Coordinate and manage the efficient flow of taxis and drivers.
  • Receive calls, determine the suitable taxi availability, and direct taxis to customer locations.
  • Communicate with dispatch staff to arrange for taxis to be dispatched immediately or at a specified time.
  • Manage dispatching operations such as making sure vehicles have gas and oil to keep them running.
  • Track taxi activity to ensure that vehicles are dispatched in accordance with local laws and regulations.
  • Coordinate with taxi companies to provide service to special events and conventions.
  • Maintain communication with taxi drivers to ensure they reach customers quickly or punctually.
  • Track driver activity to ensure they take efficient routes and follow all traffic laws and regulations.
  • Use modern routing software in order to develop, alter, and optimize delivery routes.
  • Effectively communicate and serve as the liaison between drivers and customers.
  • Remain agile and ready to handle sudden route changes or delivery issues.

Benefits

  • ABM offers a comprehensive benefits package.
  • For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
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