TAX TECHNICIAN, FRANCHISE TAX BOARD
State of California•Sacramento, CA
258d•$3,454 - $4,885•Hybrid
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About The Position
The Tax Technician position at the Franchise Tax Board (FTB) is focused on managing delinquent Personal Income Tax (PIT) and Bank and Corporation (BC) Income Tax Debts, as well as Nontax Debts (NTD). The ARM Division emphasizes a collection strategy that encourages taxpayers to resolve their debts quickly and effectively. The role involves providing excellent customer service, mentoring, and collaborating with others to help resolve tax-related issues. The position requires fluency in Spanish and involves working in a contact center environment to collect delinquent debts, analyze data, and apply tax laws and regulations.
