Tax Specialist III (Tax Office Employees Only)

Travis County (TX) • Austin, TX

360d

About The Position

Are you a Travis County Tax office employee interested in taking the next step in your career? The Tax office is recruiting for a Tax Specialist III position to join our Oakhill satellite office location in the Motor vehicle division! The ideal candidate must be proficient in registration and title knowledge and have the ability to act as a lead while assisting customers and other employees with transactions. Must be comfortable having direct communication with motor vehicle members of leadership. If this opportunity for advancement is of interest to you. Apply now! This is the third in a series of three tax-related job classifications within the Administrative Support job family. This classification is distinguished from the Tax Specialist II in that incumbents typically have more experience, have more tasking capabilities, complete special projects and assignments and perform in a supervisory capacity, as required.

Requirements

• High School diploma or G.E.D.
• Six (6) years of increasingly responsible office/clerical experience.
• Customer service experience.
• Minimum of three (3) years experience in a directly related function.

Nice To Haves

• Negotiation experience.
• Call center experience.
• Lead worker experience.
• Valid Texas Driver's License.

Responsibilities

• Applies functional knowledge to analyze and respond to matters requiring basic knowledge of department policies and procedures.
• Processes registrations, property tax payments, court fines and fees.
• Records transactions and maintains manual and computerized journal entries.
• Interviews and communicates with difficult defendants and complex property owners regarding financial status and delinquency of accounts or cases.
• Maintains effective document, file, and record retrieval system.
• Performs general office functions, including gathering information and statistical data.
• Performs special projects, as required.
• Serves as a reference to subordinate personnel and routinely reviews work of others for completeness and timeliness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED