Tax Manager

IPC SystemsNew York City, NY
15hHybrid

About The Position

IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. www.IPC.com TITLE: Tax Manager , North America DEPARTMENT: F inance REPORTING TO: VP Tax & Treasury OF ICE LOCATION: New York, NY ROLE TYPE: Hybrid, Full-time Overview of the Team You’ll be part of IPC’s global Tax & Treasury organization within Finance. The Americas Tax team is a small, dynamic high-impact group within Finance that supports tax compliance, accounting, and advisory across the U.S. and Canada. The team partners closely with Accounting, FP&A, Billing/Revenue Operations, Order-to-Cash, Legal, Procurement, and Commercial leadership across the U.S. and Canada, and coordinates with EMEA/APAC tax teams. We operate in a hybrid environment, use data to drive decisions, and foster a culture of coaching, continuous improvement, and strong governance. Role Overview: The Tax Manager, North America oversees end-to-end tax compliance, reporting, and advisory for IPC’s U.S. and Canadian operations. The role manages corporate income and franchise taxes; indirect/transaction taxes (sales & use, GST/HST/PST/QST, excise); withholding, property, and telecom-regulatory taxes, including registrations, filings, and audits. You’ll lead relationships with external accounting firms and supervise internal staff to ensure accurate, timely deliverables and strong SOX-aligned controls. Partnering with Finance, Billing, Treasury, Legal, and Commercial teams, you will drive process automation and continuous improvement while providing strategic guidance on pricing, deal reviews, product launches, and cross-border structuring for our subscription/SaaS business.

Requirements

  • Bachelor’s in Accounting/Finance; CPA, JD/LL.M.-Tax, or MST strongly preferred.
  • 5–8+ years progressive NA tax experience (public accounting and/or corporate), ideally in technology, SaaS, fintech, or subscription businesses.
  • Strong technical knowledge of U.S. federal/state and Canadian income taxes; practical experience with indirect taxes (sales/use, GST/HST/PST/QST).
  • Hands-on ownership of ASC 740 (provision, uncertain tax positions, deferreds) and external audit support.
  • Proven experience managing outsourcers/advisors and reviewing complex returns.
  • Advanced Excel/data skills; comfort working across ERP/billing systems and large datasets.
  • Demonstrated competence in governance and SOX controls for tax.

Nice To Haves

  • Fluency across the full tax cycle, from data sourcing and compliance through provision, planning, audits, and account activity.
  • Ability to interpret complex tax concepts and translate them into guidance that minimizes risk and optimizes ETR and cash.
  • Track record of continuous process improvement and automation; Lean or Agile experience or certifications preferred.
  • Hands-on experience with tax engines (e.g., Avalara or Vertex), ERP (e.g., NetSuite or SAP), and close automation tools; strong Excel and familiarity with basic SQL, Power Query, or Alteryx.
  • Working knowledge of fintech and telecom regulatory taxes, U.S. state and local nuances, and SaaS/digital services taxability.
  • Exposure to transfer pricing for services and IP, cross-border cash flows, and BEPS/Pillar Two readiness.
  • Strong execution and urgency; able to set and meet deadlines, drive accountability, and motivate cross-functional teams.
  • Sound business judgment and creative problem solving that balances revenue, cost, cash, and risk.
  • Effective collaboration and communication across Finance, Treasury, Billing, Legal, and with external advisors; able to create clear playbooks and guidance.
  • People leadership in a hybrid environment, including mentoring, workload planning, and performance management.

Responsibilities

  • Own end-to-end North America tax compliance (U.S. & Canada) across corporate income/franchise, indirect/transaction (sales & use, GST/HST/PST/QST, excise), withholding, property, and telecom-regulatory taxes, ensuring accurate, on-time returns and payments.
  • Manage advisors and internal staff by collecting/validating data, reviewing workpapers and drafting returns for accuracy and policy alignment, and maintaining complete documentation.
  • Lead tax accounting (ASC 740/IAS 12) through monthly reconciliations and entries, quarterly/annual provision, deferreds, UTPs, disclosures, and external-audit support.
  • Coordinate tax payments with Treasury/AP; maintain a tax calendar, compliance tracker, and complete audit trails.
  • Implement and optimize ERP + tax engine (e.g., Vertex) by automating data flows, exemption management, e-filing packages, and transaction-tax accuracy; resolve variances.
  • Monitor U.S./Canadian laws and guidance by researching impacts and recommending clear actions, owners, and timelines.
  • Advise Sales, Product, Legal, and FP&A on taxability, billing/invoice language, nexus, and contract terms Support pricing and deal reviews to protect margin/ARR.
  • Coordinate transfer pricing data and documentation; partner with global tax on cross-border matters, including BEPS/Pillar Two readiness.
  • Maintain SOX-compliant policies and controls by owning the NA tax roadmap aligned to ERP/billing modernization and expansion.
  • Set SLAs/OKRs and publish a monthly scorecard for filings, reconciliations, cash-tax forecasting, and audit cycle time; drive corrective actions.
  • Manage audits and inquiries (income, indirect, regulatory) to achieve low “no-change” rates and fast cycle times.
  • Run improvement sprints (process/automation) to shorten close/provision timelines and reduce manual work.
  • Lead, coach, and develop internal team members and outsourcers; plan workload, set clear goals, and use retros to improve throughput, quality, and engagement.
  • Create practical playbooks and guidance (taxability, exemptions, invoicing) and keep RACI clear across stakeholders.

Benefits

  • Competitive Base Salaries
  • Medical, Dental and Vision
  • 100% Employer Paid Short/Long Term Disability, AD&D and Life Insurance Coverage
  • Limited & HealthCare Flexible Spending Accounts
  • Dependent Care Flexible Spending Account
  • Health Savings Accounts with Employer Contributions
  • Pet Insurance
  • Legal Insurance
  • Critical Illness, Hospital Indemnity and Accident Coverage
  • Commuter Benefits
  • Medicare Services
  • Education program
  • Financial Wellness Account Fiduciary and Training
  • Identity Theft Insurance
  • 401(k) and Roth plan with matching contributions
  • Flexible PTO, Sick Pay and Public Holidays
  • Additional Time off for Charity Work and Volunteering
  • Tuition Reimbursement
  • Certification Bonus Program
  • Access to “IPC University” our Internal E-Learning Platform
  • Structured Onboarding Training and Peer Mentor Support
  • Parental Leave Policy
  • Free Mental Health Wellness Programs, Tools, Coaching and Free therapy sessions
  • Employee Referral Scheme
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