Tax Investigation Caller

Tax Relief Advocates • Pittsburgh, PA

1d • Onsite

About The Position

We're looking for a motivated, detail-oriented Tax Investigator Caller to join our growing team. In this role, you'll be the voice of our company, contacting the IRS on behalf of clients, gathering critical information, and working alongside experienced tax professionals to deliver exceptional results. No prior tax experience required. Just bring your communication skills, your work ethic, and your willingness to learn.

Requirements

• Must be able to obtain a PTIN and CAF number upon hire (we'll walk you through the process)
• Proficiency in Google Docs and Google Sheets
• Strong verbal communication skills and comfort with phone-heavy work
• No prior tax experience necessary, just a positive attitude and a desire to learn

Nice To Haves

• A confident, professional communicator who excels in phone-based interactions
• Highly organized and detail-oriented — you keep things accurate and on track
• A quick learner who adapts well in a dynamic, fast-moving environment
• A team player who's eager to grow and contribute

Responsibilities

• Contact the IRS directly to collect essential client information with accuracy and professionalism
• Collaborate with Tax Professionals and cross-functional teams to deliver seamless client solutions
• Handle a high volume of phone-based work and represent our company with confidence
• Maintain detailed, organized records using Google Docs and Google Sheets
• Multitask effectively in a fast-paced, team-oriented environment

Benefits

• Commission on top of your hourly pay - up to $475 per month; your effort directly impacts your earnings
• Hands-on training and real career growth opportunities in the tax industry
• Supportive, collaborative team culture where your work genuinely matters

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees