Dev-posted about 22 hours ago
Mid Level
Remote • Honolulu, HI
11-50 employees

Intuit is seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you! As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of “Powering Prosperity Around the World.” You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records. If you reside in the United States, and are ready to earn supplemental income by helping people with their taxes, APPLY NOW!

  • Providing tax advice
  • Full service return preparation
  • Tax calculations
  • Managing product/software inquiries
  • Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Interact with customers using state of the art video communication software
  • Document interactions to maintain accurate records
  • Active PTIN
  • Unrestricted credential (CPA/EA/Practicing Attorney)
  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software
  • Active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
  • Excellent customer service skills
  • Excited to interact with customers through video and audio tools in a professional, friendly, and confident manner
  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts and free copy of TurboTax Live
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