The Department of Revenue's core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused, and transparent. The Operations Division provides information and assistance to taxpayers and tax practitioners of the Commonwealth through the delivery of outstanding customer service, maximizing revenue collections and using the most innovative, cost-effective means available and to promote DOR's enhanced web service. The selected candidate will exercise direct supervision over a collection unit to ensure efficient unit operation, maximum production, and fair administration of tax law. This collection unit will collect assessed, delinquent, and non-filed income taxes due the Commonwealth utilizing authority granted under Massachusetts General Laws, Chapter 62C. The Tax Examiner V will provide professional customer service to internal and external clients while adhering to Massachusetts General Laws and all departmental policies, procedures and regulations. An external candidate recommended for a position with the Department of Revenue will be subject to a background check that includes checks for: state and federal tax compliance; child support compliance; education verification; Massachusetts CORI checks; criminal background checks in state(s) of current and previous residence/employment; validation of eligibility to work in the United States; and national fingerprint-based criminal background checks.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees