Tax Examiner Supervisor - Business Verifications Tax Unit
About The Position
The Georgia Department of Revenue seeks to fill a Tax Examiner Supervisor position in the Taxpayer Services Division's Business Verification Tax Unit. Reporting to the Senior Manager of Business Operations, this role is responsible for handling the day-to-day operations of the Unit by building, leading, and motivating a team of Tax Examiners in a fast-paced production driven environment. Duties include but are not limited to: Monitoring work input and output for several tax types Setting priorities for the workload and monitoring work items queues Using KPI's to evaluate staff for optimal performance Mentoring staff through coaching and accountability Additionally, the role requires solid interpersonal & team-building skills, strong leadership skills in delegating, the ability to manage tasks and meet deadlines, and assist in negotiating issues of a sensitive and complex nature.
Requirements
- Experience working in a high-volume & fast paced environment
- Effective verbal and written communication when relaying information to staff and leadership
- Experience implementing creative thinking and suggesting innovative solutions to a problem
- Experience using critical reasoning skills when working under strict time constraints
- Experience in addressing internal & external issues while adapting to changing circumstances and respecting business needs
- The capacity to prioritize and follow up on tasks within established deadlines
- The ability to accept responsibility for one's action
- Capacity to act without the presence of explicit instructions
- Associate degree in accounting or related area from an accredited college or university and (2) two years of job-related experience in the examination, preparation, or auditing of financial-related documents, which includes (1) one year in a lead worker, team leader, or supervisory role
- Or (4) four years of job-related experience in the examination, preparation, or auditing of financial-related documents, which includes (1) one year in a lead worker, team leader, or supervisory role
- Or (1) one year of experience at the lower-level Tax Examiner 3 - FIT012 or position equivalent.
Nice To Haves
- Experience researching issues and using analytical and problem-solving techniques
- Basic accounting skills
Responsibilities
- Monitoring work input and output for several tax types
- Setting priorities for the workload and monitoring work items queues
- Using KPI's to evaluate staff for optimal performance
- Mentoring staff through coaching and accountability
- Building, leading, and motivating a team of Tax Examiners
Benefits
- 13 paid State holidays
- Annual & Sick Leave accrual
- Medical, Dental & Vision coverage
- 401(k) 5% Employer match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Executive, Legislative, and Other General Government Support
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
