Tax Compliance Agent I

State of Utah

413d • $40,165 - $63,731 • Remote

About The Position

The Tax Compliance Agent I position at the Utah State Tax Commission's Special Services Division is designed for individuals who are passionate about public service and helping others. This entry-level role involves answering taxpayer inquiries, providing tax information, and supporting the funding of state public service programs. The position offers a fast-paced work environment with opportunities for remote work after training, making it an excellent starting point for a career in tax compliance and public service.

Requirements

• Exceptional customer service skills
• Ability to handle escalated calls
• Current with filing state and federal taxes
• Pass an FBI level background check

Nice To Haves

• Experience working in a call center environment
• Bilingual in Spanish
• Living outside the Wasatch Front

Responsibilities

• Answer phones and provide information to customers as part of a contact center
• Research and respond to taxpayer inquiries
• Take payments
• Work in a fast-paced and high call volume environment
• Provide tax information
• Explain and apply policies and procedures to taxpayers

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• 401(k) matching
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed