Tax Change Management, Senior

About the position

The Tax Transformation Office enables Tax client service delivery through end-to-end business process improvement across the full range of Tax market offerings, improving delivery efficiency and driving growth. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.

Responsibilities

• Stakeholder analysis
• Leadership alignment
• Identify and assess change impacts and implications
• Develop and execute change action plans
• Support the Transformation Network
• Define, collate, and assess adoption metrics
• Develop and distribute communications
• Manage user surveys and analyze user feedback
• Support the design and delivery of training programs
• Assess change readiness
• Support executive reporting
• Ability to perform job responsibilities within a remote work model and across geographies that requires US Tax professionals to co-locate periodically.
• Develop a strong understanding of Deloitte standards, processes and technology.

Requirements

• Bachelor's degree in business or information technology related field
• 3+ years human capital and change management experience
• Strong PowerPoint/Excel experience
• End-to-end technology project delivery
• Stakeholder analysis and/or leadership alignment
• Experience developing change management key messages and developing communication using multiple platforms, i.e. video, email, powerpoint etc.
• Limited Travel, up to 25%
• One of the following active accreditations obtained: Licensed CPA in state of practice/primary office if eligible to sit for the CPA, Licensed Attorney, Enrolled Agent, or various Technology Certifications.

Nice-to-haves

• Relevant certification, Prosci, Agile or PMP certification
• Adoption planning
• Experience working within a professional services environment
• Working knowledge of data management and metrics

Benefits

• Discretionary annual incentive program
• Broad range of employee benefits
• Professional development opportunities
• Inclusive culture that empowers unique perspectives