Tasting Room Support Associate - Sterling

Treasury Wine Estates • Calistoga, CA

8d • $21 - $26 • Onsite

About The Position

Sterling Vineyards is looking for a Tasting Room Support Associate with a background in customer service, a good eye for detail, and truly enjoys fostering a wonderful experience for every guest that visits the property. As a Tasting Room Support Associate, you will be the main point of contact for our guests, so a polite, friendly, and energetic demeanour is a must.

Requirements

• You must be 21 years of age
• You have some experience in retail sales or a similar hospitality setting
• Exemplary customer service skills required
• You have strong presentation skills with the ability to relay knowledge of wines and wine production
• You are dynamic with a positive attitude
• You have a clean professional appearance, and you excel at teamwork and interactions
• Knowledge of food and wine, the wine industry, Napa and Bay Area restaurants
• Must be able to lift 50 lbs. (a case of wine)
• This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings

Nice To Haves

• Wine industry and/or tasting room experience is highly desired but not required

Responsibilities

• Set-up and host wine tastings and tours for guests
• Provide world class customer service to site visitors
• Assist in events, private dinners and various site activities
• Assist with restocking, inventory, wine packing and floor upkeep
• Register operations, retail sales and wine club promotions
• Follow site policies and procedures.
• Complete projects and other duties as directed by Retail Sales Manager.

Benefits

• Our culture is built on bringing our whole selves, being courageous and delivering together – it’s our DNA and the heart of who we are at TWE.
• We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.
• Enjoy the world’s most desirable wines through our generous employee product allowance
• Competitive benefits package including Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!
• Plus, you’ll get an extra day off each year with your “TWEforME Day” – a day to spend however you choose!
• We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives.
• At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.
• All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or disability.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees