Tasting Room Representative

About the position

Trinitas Cellars was born in 2002 from the guiding belief of the Busch Family that with family, faith, and perseverance, anything is possible. These values have illuminated their path to, and successes within, world-class resort hospitality. An industry where success is measured by the happiness and memories you inspire in others. With Trinitas Cellars, the second generation of the family hopes to inspire the same in wine enthusiasts. Trinitas offers incredible benefits unique to the wine industry. Above and beyond the basics (health, dental, vision, paid time off, etc.) we also offer a business culture based on integrity, respect, humility and implore our team to think like an owner, not just an employee.

Responsibilities

• Be an enthusiastic wine ambassador, welcoming guests and assisting customers in selecting wines that perfectly suit their preferences, while sharing captivating stories about our winery's history and providing insider tips on local attractions.
• Delight our customers with exceptional service that goes above and beyond their expectations, both in person and through engaging phone and email conversations.
• Be the wine/brand expert by continuously growing your personal knowledge and sharing it with our guests.
• Channel your inner sales superstar and achieve or surpass our established sales goals for wine and wine club/subscription memberships.
• Master the art of Point of Sale (POS) transactions using our Tasting Room software (Wine Direct).
• This role requires flexibility as you will be on-call for tasting room coverage, onsite group events, and offsite tastings.
• You must have reliable transportation and be able to drive to offsite events as needed.
• Showcase your flexibility by embracing varying schedules and being available for special events.

Requirements

• Enthusiastic and passionate about wine.
• Excellent customer service skills.
• Ability to achieve sales goals.
• Familiarity with Point of Sale (POS) systems.
• Reliable transportation for offsite events.
• Ability to lift and move cases of wine weighing up to 45 pounds.

Nice-to-haves

• Experience in the wine industry.
• Previous sales experience.
• Knowledge of local attractions and events.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off