Tasting Room - Home Ranch Shop Attendant

Bogle Vineyards•Clarksburg, CA

39d•$17•Onsite

About The Position

The Wine Shop Attendant plays a vital role in creating a welcoming, memorable experience for every guest who visits our Home Ranch hospitality facility. This position is on the front line of our hospitality, combining warm guest service, product knowledge, and operational support in a fast-paced and physically demanding environment. Successful candidates bring a consistently positive attitude, a genuine passion for hospitality, and a strong commitment to guest satisfaction. Wine Shop Attendants are expected to engage guests with enthusiasm, provide knowledgeable and friendly service, and represent the winery’s brands with professionalism and care. A strong work ethic is essential, as the role requires long periods of standing, lifting and moving cases of wine, restocking shelves, maintaining a clean and organized retail space, and supporting daily operations in a fast-paced environment. Outstanding teamwork is critical to success in this role. Wine Shop Attendants work closely with fellow team members to ensure smooth service during busy periods, support events and tastings, and assist wherever needed to deliver a beyond-expectations guest experience. This position is ideal for individuals who thrive in a collaborative setting, take pride in hard work, and enjoy balancing hospitality with hands-on, physical responsibilities.

Requirements

Must be at least 21 years old
Ability to follow written and verbal instructions
Must be able to walk, lift, bend, reach, twist and stoop for up to 8 hours/day
Must be able to lift and carry up to 55 pounds
Confident with organization and multitasking skills
Excellent verbal and written communication skills
Must be a team player and willing to assist others when needed
Ability to work flexible shifts and schedules, including frequent weekends and holidays
Must follow all safety measures in place

Nice To Haves

Two (2) years of retail experience is preferred
Previous POS/software experience preferred

Responsibilities

Develop in-depth knowledge of Bogle Vineyards family history, wines, winemaking techniques, sustainability commitment as well as a general knowledge of the Delta region
Create a memorable shopping experience for guests
Greet all customers promptly and warmly, providing excellent customer service
Promote the sale of wine and merchandise
Introduce and promote membership in our wine clubs
Ensure that wine shop and all merchandise displays are kept in immaculate condition
Handle sales transactions, including operating cash registers/iPads, processing returns, discounts and other troubleshooting
Acquire, input and maintain up to date and accurate customer information
Fulfill and stage all orders for guests, including table purchases and online orders
Monitor and stock inventory of wine and merchandise continuously throughout shift
Perform opening and closing shift tasks
Regularly assist with a wide variety of hospitality special events