Winery & Farm to Table Kitchen Floor Supervisors Full & Part Time

Saddlehill Cellars•Voorhees, NJ

4d•$35 - $45

About The Position

Nestled in the heart of suburban New Jersey, a mere 12 miles from the vibrant pulse of Philadelphia, Saddlehill sits as an oasis spanning over 70 acres of vineyards and preserved farmland. Our spacious tasting room, patio and lawn area overlooks the vineyards, farm, horse pastures, and gardens. Saddlehill has become a distinguished destination with a 175-seat indoor farm-to-table kitchen and tasting room and acres of outdoor seating to enjoy the spectacular views and serenity. Openied 5 days a week, our establishment serves menu items crafted primarily from farm-produced ingredients. As part of our retail offerings, we sell our estate-crafted wines and a variety of foods made from ingredients grown on-site, including jams, sauces, spreads, and honey. We strive to make the tasting room a beautiful place for our customers to unwind and enjoy world-class wine and food pairings. We are actively looking for an enthusiastic & motivated Tasting Room Floor Supervisor who is currently employed in the service industry within the restaurant or winery business with a passion for food & wine and who can support the General Manager and the Assistant Manager with the day-to-day operations and can lead all aspects of the shifts at Saddlehill Cellars. This position is a great opportunity for those who are looking for the next step up in their career and are considering becoming a Food & Beverage Manager in the future. If you are a dedicated and service-oriented individual, eager to contribute to a dynamic team in a casual restaurant and winery setting, we would love to hear from you. Apply now to join our team of passionate professionals!

Requirements

Minimum of 2 years of previous supervisory role/ team leader in a casual dining/ winery environment preferred
Ability to read, write, and communicate verbally in English
Able to stand, walk for longer periods of time
Exceptional customer service skills, with the ability to create a positive and engaging environment for guests.
Excellent communication and interpersonal skills, with the ability to establish rapport with guests
Ability to work effectively in a fast-paced environment, managing multiple tasks simultaneously
Flexible schedule availability, including evenings, weekends, and holidays. Must be available Saturdays and Sundays.
A passion for the hospitality industry and a genuine desire to provide an outstanding dining experience

Responsibilities

Ensures that all service standards are being followed to provide the best customer experience
Ensures staff is following correct steps of service and service procedures at any given time
Assists hostesses with seating and controls flow of customer to ensure smooth service
Is able to motivate and lead front of the house staff to ensure a positive guest experience
Assists and supports service staff on the floor as needed
Prepares daily floor plan and assigns server stations
Ensures front-of-the-house shifts are covered according to business, and adjusts as needed
Communicates with the kitchen staff throughout service effectively to ensure food is delivered in a timely manner and relates other important guest notes to Chef
Able to interact with our guests in a positive and passionate way through table touching and can make comfortably wine & food pairing suggestions
Ensures staff is aware of new procedures, new merchandise, specials, events & more.
Assists with all front of the house training including cross training staff to ensure service runs without issues