Targeted Case Manager - Penn Hall Mercer - Full Time - Pennsylvania Hospital

Penn Medicine • Philadelphia, PA

236d

About The Position

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? The Targeted Case Manager provides Targeted Case Management to adult residents of Philadelphia recovering from severe mental illness with possible co-occurring substance abuse issues and/or homelessness. The Targeted Case Manager assists participants with linking with services, monitoring of service delivery, gaining access to services, assessment and service planning, problem resolution, information support network building, and using community resources which build upon the participant's strengths while meeting their needs, enabling the participant to function at the highest attainable level in the community.

Requirements

• Associate of Arts or Science (Required) with 3+ years Mental health direct care experience.
• Bachelor of Arts or Science in Sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, education or other related social sciences preferred with 2+ years Mental health direct care experience.
• Master of Arts or Science in Social work, psychology, rehabilitation, activity therapies, counseling or education preferred with 2+ years Mental health direct care experience.
• Basic Cardiac Life Support certification.

Responsibilities

• Adheres to compliance standards in service provision as mandated by the Targeted Case Management (TCM) Unit of the Department of Behavioral Health and Intellectual Disability Services (DBHIDS), CBH, and Hall Mercer.
• Ensures a billable contact occurs for each participant as outlined below: BCM (English-speaking), PARS, and Access: at least one billable service is provided every 14 days.
• Ensures a face-to-face contact occurs in the participant's home at least once every 28 days for a minimum of 30 minutes.
• Ensures a face-to-face contact is established within 5 days of authorization for all adult TCM programs.
• Ensures compliance to TCM standards of service provision in the community: 75% of services are provided in the community.
• Completes service documents appropriate to Targeted Case Management services delivered.
• Ensures information is timely and relevant, and ensures service documents are recorded and submitted according to regulations.
• Maintains productivity requirement. Provides at minimum, an average of 16 billable units of service per day.
• Completes all required paperwork as mandated by the TCM Unit of DBHIDS and ensures all paperwork reflects standards of practice.
• Documents all goals and action steps from the participant's point of view.
• Works with supervisor to determine criteria for discharge, transfer, or extension of TCM services.
• Provides TCM services as mandated by the TCM Office of DBHIDS, Hall Mercer, and CBH.
• Completes trainings as required and meets standard of 30 hours of staff development per year.

Benefits

• Comprehensive compensation and benefits program.
• Prepaid tuition assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree