Targeted Case Manager - CCBHCD

Horizon Health Services • Niagara Falls, NY

78d • $20 - $24

About The Position

Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a Targeted Case Manager today! What will your day look like? At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help! We offer a seamless onboarding experience that'll ensure your success in your new role. As a Targeted Case Manager at Horizon, you will support patients through outreach calls, telehealth, and face to face visits to identify barriers and link patients to resources and services in the community. Provide transitional care, including appropriate follow-up outreach to connect patients from inpatient, emergency room, residential treatment to other settings and providers. Be an advocate for comprehensive care for the services needed as appropriate. Provide support to patients relative to importance of following up with behavioral health and medical providers, as appropriate. Offer support services to aid patients in navigating complex health care and social service systems. Retrieve clinical and non-clinical data to assist in helping patients achieve goals via internal Electronic Health Record (EHR) and regional informational health systems. Have the ability to relate to individuals who have behavioral health disorders and their families of diverse ethnic, cultural, and socioeconomic backgrounds, and has the ability to interact with them in a positive, supportive, and cooperative manner. Learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy and confidentiality regulations.

Requirements

• Master's degree in health and human services preferred.
• Bachelor's degree in related field required.
• One-year prior relevant experience preferred.
• Computer navigation skills, proficiency in Microsoft office skills.
• Experience working within Electronic Health Record (EHR) systems and willingness to learn new software applications preferred.
• Familiarity with reporting and entry level data analytics.

Responsibilities

• Support patients through outreach calls, telehealth, and face to face visits to identify barriers and link patients to resources and services in the community.
• Provide transitional care, including appropriate follow-up outreach to connect patients from inpatient, emergency room, residential treatment to other settings and providers.
• Be an advocate for comprehensive care for the services needed as appropriate.
• Provide support to patients relative to importance of following up with behavioral health and medical providers, as appropriate.
• Offer support services to aid patients in navigating complex health care and social service systems.
• Retrieve clinical and non-clinical data to assist in helping patients achieve goals via internal Electronic Health Record (EHR) and regional informational health systems.
• Learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy and confidentiality regulations.

Benefits

• 401(k) and profit-sharing programs.
• Student Loan Assistance.
• 10% discount on tuition through a partnership with Capella University.
• Paid time off and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree