Target Security Specialist

Target•Glen Burnie, MD

12h•Onsite

About The Position

As a Target Security Specialist, you contribute to creating an exceptional guest experience by ensuring a safe and secure environment and mitigating shortage risks to drive sales. This role is part of the Assets Protection (AP) team, which is responsible for providing a safe and secure environment for both team members and guests, while also meeting financial goals related to shortage and profitability within a Target store. The AP team achieves this by fostering a physical security and safety culture, responding to crisis events, investigating and resolving theft incidents, and educating team members on operational shortage priorities. Target emphasizes meaningful experiences for its team members to build and develop career skills. This position offers the opportunity to develop skills in intelligence-led tactics for safety and security, crisis response, safety and crowd management, de-escalation, recovering stolen merchandise to prevent shortage, utilizing Target's video surveillance system, and properly documenting cases using industry case management systems.

Requirements

High school diploma or equivalent
Must be at least 18 years of age or older
Meet any state or local licensure and/or other legal requirements related to the position
Welcoming and helpful attitude toward guests and other team members
Learn and adapt to current technology needs
Effective communication skills
Work both independently and with a team
Manage workload and prioritize tasks independently

Responsibilities

Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for, in-store and online
Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
Respond to and accurately document security incidents
Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests
Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance
Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise
Submit appropriate documentation in the system for all incidents following AP policy and procedures
Understand and appropriately use the video system
Train team members to apply merchandise protection and audit execution
Teach and train team members on operational shortage focus area opportunities as directed by AP leadership
Execute shortage action plans set by AP leadership to minimize shortage in focus areas
Model working safely while maintaining a clean store for guests and team members
Provide service and a shopping experience that meets the needs of the guest
Demonstrate a culture of ethical conduct, safety, and compliance
All other duties based on business needs